Strategic marketing professional with a focus on developing transactional communications for customer-related programs such as policies, payment, account maintenance, and retention-related programs. Leads planning, creative development, and implementation of digital and direct mail marketing campaigns to support various programs, strategies, and business goals. Demonstrates expertise in segmentation, targeting, and testing to optimize campaign effectiveness. Utilizes strong project management skills to ensure timely delivery of marketing materials. Collaborates effectively with cross-functional teams, including creative, product, and analytics, to drive successful campaign outcomes. Possesses a deep understanding of current digital marketing trends and technologies.

Skilled consultant with expertise in communication and change management methodologies. Responsible for educating and developing internal stakeholders' enterprise-wide, supporting large-scale transformation initiatives in talent management processes, such as Employability, Performance Management, and Succession Planning. Develop and execute communication strategies and materials to ensure effective communication throughout the transformation process. Leverage strong project management skills to ensure successful delivery of project objectives.

Dynamic and innovative consultant with a proven track record of developing and implementing short- and long-range communication plans. Provides strategic communication counsel to communication managers and senior managers during CAT events and supports strategic initiatives. Drives content creation and storytelling for internal communication platforms, including blog posts, articles, newsletters, and senior leadership communication materials. Possesses excellent project management skills, ensuring timely delivery of communication materials to support critical business needs. Strong understanding of current communication trends and technologies

Strategic consultant with a focus on executing Allstate's reputation leadership strategy. Manages the development and implementation of Allstate's reputation scorecard and related communication plans and messaging. Coordinates reputation research and measurement activities, including establishing stakeholder reputation study timelines. Provides strategic counsel on reputation and stakeholder expectations to corporate relations and other departments across the company. Facilitates company-wide dissemination of Allstate's reputation study results, leveraging strong communication and project management skills. Possesses expertise in data analysis and visualization to support strategic decision-making.

Results-driven consultant with expertise in providing regional contract support for multiple regions. Executes compliance and discretionary contract changes, research, and data requests with precision and accuracy. Demonstrates strong project management skills and a keen attention to detail in managing complex processes. Serves as a subject matter expert (SME) on insurance contracts and product features, delivering training sessions to product operations, field sales leaders, and agents. Continuously seeks opportunities for process improvement, leveraging expertise in process improvement methodologies to streamline operations and drive efficiency. Collaborates effectively with cross-functional teams and stakeholders to achieve strategic business objectives.