Denise B. Email and Phone Number

Chair, Advocacy and Fund Raising ABOUNT MERIDIAN: Meridian Behavioral Health puts hope, wellness and recovery within everyone’s reach. Headquartered in Gainesville, FL, Meridian remains North Central Florida’s trusted behavioral healthcare center offering a variety of community-based programs including: Crisis Management, Rehabilitation services, Outpatient services, Outreach & Prevention services, and employee assistance programs and consulting. In 2021:• Meridian provided almost 1.5 million services to citizens all over the state of Florida. • Touched almost 24,000 lives through 694,000 specific treatment instancesDENISE’s CONTRIBUTION: • Chair of funding raising committee. • Actively engaged as ambassador and advocate. • Focused on results and monitoring fund-raising goals. Annual appeal goals achieved 2018-2023. • Instrumental in working with SVP of Marketing/Advocacy in developing and refining annual marketing plans, creating additional fund-raising opportunities and recruiting additional council members.• Responsible for bringing on a new, key community partner whose monthly donations (just for this donor) increased our donations by 10%.AT-LARGE BOARD MEMBER: • Meet monthly to set organization plan, direction and monitor fiscal soundness.• Vote on matters of budget, procedure and short-term and long-term initiatives• Participate in annual strategic goals planning sessions• Report out on the activities and successes of the fundraising committee (see above)• Member of the investment committee whose oversight is to insure that the organization’s assets are properly managed and maximized.

Analyzed payments programs for community financial institutions, developed working analyses of current program and future growth to guide client in determining best contract options. Efforts highly valued by client, including senior management, as they significantly enhanced overall profitability and viability of their payment (debit & credit) programs. Engaged, along with the financial institutions, in successful negotiations with payments partner(s) (e.g., Visa and MasterCard)

• Meet monthly to set organization plan and direction.• Member of the Program and Services Committee• Participate in annual retreat to set organization's goals and focus. • Weekly Pantry Volunteer, insuring Gainesville community members received monthly food allotments to supplement their dietary needs.

Embedded payments strategist at key credit union client. Responsible for developing and driving issuer's payment strategy (credit and debit). Grew card outstandings at triple the industry rates within first 10 months. Exceeded sales volume and outstandings goals. Analyzed re-vamping of the portfolio to expand product suite (including near-term launch of affluent product) and improving card program financials.

Lead relationship manager for largest client in Australia. Responsible for finding, customizing and delivering solutions that drove profitability, market share and increased customer engagement. Required to maintain a broad base of payments knowledge across a spectrum of products including credit, debit, commercial/business, prepaid and acquiring. Additional focus on digital and payments innovation, including: NFC, e-comm, mobile wallets, HCE, P2P, Prepaid processing. Expanded client relationship to include Digital payments team and lead monthly executive strategy discussions to drive innovation roadmap and track initiatives. Implemented client management best practices to maximize support and added value. Increased client satisfaction scores within the first eight months of my assignment.

Individual and group client manager for all classic payments products including Debit, Credit, Small Business and Commercial. Individual Contributions:Relationship, business development and portfolio optimization for Visa's largest Debit issuer. (Bank of America). Also, Relationship manager for Wachovia (Wells Fargo) Credit, Debit and Prepaid. Knowledgeable on all payment products: Held a number of positions on the team for holistic client understanding. Team and individual efforts resulted in continued client growth and successful contract renewals for both teams. Secured agreement for 1 million card Consumer Credit brand conversion (from MasterCard). Won client agreement for Debit upgrade and processor conversion for subset of client's check card base. Recommended authorization improvements, resulting in multi-million revenue increase for Debit card Issuer. Named client supplier of the year. Team leader: 1) Head of client team who managed both Debit an Innovations relationships for one of the largest banks in the U.S.2) Lead client management team responsible for Consumer Credit, Consumer Debit, Small Business, Commercial and client operations.

Relationship and business development management for large regional banks and banking/credit union associations. Focus on both growth and development of credit and debit portfolios.

Took the ordinary sales job and made it bigger, better and more exciting! Business development and implementation of bank/credit union ATM and Debit card programs for the then Honor (now Star) ATM and POS network. Exceeded sales goals to Issuers, Processors and Merchants (PIN POS). Developed best practices to streamline Issuer and Processor implementations. Promoted to sales manager. Featured payments speaker. Featured author for quarterly network publication, reaching more than 10,000 bankers, processors and payments professionals.