Denise Berry Email and Phone Number
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Denise is a Lean Digital Transformation Senior Manager at Genpact, a global leader in professional services and digital innovation. She has over 18 years of experience in process improvement, design, and project management, and holds a Lean Six Sigma Black Belt certification.She enables client organizations to re-engineer their processes to support digital and analytics technology capabilities, process optimization, governance, revenue generation, and cost avoidance. She has successfully delivered numerous mid to large-scale enterprise projects across various industries and domains, such as consumer lending, insurance, credit card servicing, commercial real estate, digital marketing technology, credit fraud, wealth and investment management, public health, payment centers, online banking, universities, and more. She is also proficient in Celonis, a leading process mining software that helps businesses optimize their performance and efficiency.
Genpact
View- Website:
- genpact.com
- Employees:
- 95060
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Senior Manager - Lean Digital TransformationGenpact Apr 2019 - PresentCharlotte, North Carolina, United StatesEnabling client organizations to re-engineer their processes to support digital and analytics technology capabilities, process optimization, governance, revenue generation and cost avoidance.
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Program Manager - Digital Marketing Technology Business TransformationCisco Nov 2017 - Mar 2019Raleigh, North CarolinaProgram Manager for Digital Marketing Technology Business Transformation: -Developed and implemented a Business Process Mgmt. strategic plan for Digital Marketing-Provided subject matter expertise to drive business process management with cross-functional stakeholders-Gathered requirements, defined and documented business procedures/processes-Identified key process metrics and tracked effectiveness and adoption of digital technology -
Process Designer – Global Technology And OperationsBank Of America Apr 2017 - Sep 2017Charlotte, North CarolinaDeveloped data based solutioning of IT application billing errors related to decommissioning of applications (i.e. databases, storage, middleware, monitoring, etc.) -
Program Manager – Continuous Improvement Center Of ExcellenceCisco Oct 2015 - Apr 2017Raleigh, North Carolina, United States• Program Management for the Center of Excellence Lean Six Sigma Training Program• Rapid improvement execution to optimize customer facing processes for Advanced Services, Cloud Management Services and Technical Services
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Process Design EngineerBank Of America Sep 2014 - Sep 2015Charlotte, North CarolinaEnabled implementation of IT Service Management module. Defined key process metrics. Developed current state gap analysis.Conducted gap analysis across various banking workstreams (Legal, Risk, Compliance, Cyberthreat Ops, Information Security Policy) to assess Global Information Security risk with 3rd party vendors.
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Senior Business Process AnalystBb&T Dec 2013 - Aug 2014Winston-Salem, North Carolina, United States• Drafted IT process artifacts (technical procedures, business requirement documents and data flows)• Utilized SAP Power Designer process modeling tool -
Senior Process Improvement ConsultantMecklenburg County - Health Department Aug 2013 - Dec 2013Charlotte, North Carolina, United StatesConducted Lean Kaizen event to improve payment cycle time for Case Manager billing for 3rd party vendors (medical supplies and in-home care services)Risk analysis of clinical process outcomes -
Lean Six Sigma ConsultantLean Six Sigma Professionals Corp. May 2012 - May 2013-Increased the number of closed loan volume for retail mortgage organization-Facilitated Kaizen Events resulting in reduction of loan processing time of small consumer loans from 8 days to under 1 hour
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Process Engineer – Internet Servicing And Bank OperationsCapital One Mar 2011 - Mar 2012Richmond, Virginia, United StatesConducted Kaizen Event (rapid improvement event) to improve regulatory compliance (Reg-E electronic fund disputes)Adhered to Business Process Management (BPM) techniques to create artifacts to drive process excellence during bi-annual reviews -
Director-Process ManagementKisco Senior Living Jan 2010 - Jan 2011South Eastern Region, United States-Reduced resident check-in process from 6 hours to 40 minutes utilizing Lean Kaizen Events (rapid improvement events)-Utilized full functionality of the automated response system to systematically upload resident contact information-Reduced the number of departments involved in the check-in process from 4 to 1-Developed detailed control plan outlining roles, responsibilities and mitigation strategies
Denise Berry Skills
Denise Berry Education Details
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Industrial Engineering
Frequently Asked Questions about Denise Berry
What company does Denise Berry work for?
Denise Berry works for Genpact
What is Denise Berry's role at the current company?
Denise Berry's current role is Senior Manager @ Genpact | Lean Six Sigma Consultant.
What is Denise Berry's email address?
Denise Berry's email address is de****@****aol.com
What is Denise Berry's direct phone number?
Denise Berry's direct phone number is +133645*****
What schools did Denise Berry attend?
Denise Berry attended North Carolina Agricultural And Technical State University.
What are some of Denise Berry's interests?
Denise Berry has interest in Lean Six Sigma Projects And Training.
What skills is Denise Berry known for?
Denise Berry has skills like Project Management, Change Management, Six Sigma, Continuous Improvement, Process Improvement, Team Building, Business Process Improvement, Operations Management, Leadership Development, Black Belt, Employee Relations, Training.
Who are Denise Berry's colleagues?
Denise Berry's colleagues are Uvarajaa Murugan, Marija Markevica, Ca Ayushi Bansal, Mahir Sharma, Lokesh Bindal, Siddharth Shajil, Babu Chaudhary.
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Denise Berry
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