Denise Brooks Email and Phone Number
Denise Brooks work email
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Denise Brooks personal email
Denise Brooks phone numbers
Extensive experience in Attorney and Agency Vendor Relationship Management, Collections, Compliance and Client Services. Detail and people oriented with an emphasis on an strategic approach for improved vendor performance while ensuring the highest level of compliance.
Discover Card
View- Website:
- discover.com
- Employees:
- 21509
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Senior Relationship ManagerDiscover CardColumbus, Oh, Us
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Senior Relationship ManagerDiscover Card Oct 2015 - PresentUnited StatesFront line performamce and relationship management of external agency vendors. Responsible for monitoring vendor quality, compliance, and performance. In addition analyze trends and make recommendations to Sr. Management. -
Vendor Relationship ManagerDiscover Card Feb 1987 - PresentNew Albany, Ohio
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Team LeaderDiscover Card Feb 1986 - Present
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Team LeaderDiscover Card Oct 2014 - Feb 2020New Albany, OhioManage Compliance Risk with Third Party Vendors relative to Call Monitoring and Reporting Analytics.
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Director Of Collections & Client ServicesLevy And Associates Llc. Mar 2009 - May 2013 -
Sr. Team LeaderDiscover Financial Services Feb 1986 - Mar 2009
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Sr. Team LeaderDiscover Oct 2002 - Dec 2006• Designed, developed and implemented polices, processes and procedures in the initial set-up of the Fraud Investigation Department• Manage a team of 20 + Fraud Investigators to investigate fraud claims and maximize recovery efforts; specific to identity theft• Perform monthly audits and create action plans for improved performance • Interview, hire and train new fraud investigators• Coach and counsel employees to exceed standards, make recommendations for terminations• Monitor and increase customer satisfaction and quality control using the Witness System• Responsible for scheduling and call handling for the 60+ employees. • Liaison between New Albany, OH. Security Department, National Headquarters and Phoenix, AZ.
Denise Brooks Skills
Denise Brooks Education Details
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Bachelor'S Business ManagementBusiness Administration, Management And Operations
Frequently Asked Questions about Denise Brooks
What company does Denise Brooks work for?
Denise Brooks works for Discover Card
What is Denise Brooks's role at the current company?
Denise Brooks's current role is Senior Relationship Manager.
What is Denise Brooks's email address?
Denise Brooks's email address is de****@****ver.com
What is Denise Brooks's direct phone number?
Denise Brooks's direct phone number is +161449*****
What schools did Denise Brooks attend?
Denise Brooks attended Bachelor's Business Management.
What skills is Denise Brooks known for?
Denise Brooks has skills like Call Centers, Leadership, Management, Risk Management, Credit, Team Leadership, Finance, Banking, Fraud, Call Center, Strategy, Customer Service.
Who are Denise Brooks's colleagues?
Denise Brooks's colleagues are Myra Brown, Addison Miller, Yvette Gardner, Jessica Applegate, John C., Kaila Paulsen, Jesus Garcia.
Not the Denise Brooks you were looking for?
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Denise Brooks
Greater Philadelphia4ddb.com, ny.ddb.com, omnicomhealthgroup.com, synergymedicaleducation.com4 +121580XXXXX
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Denise Brooks
New York, Ny3ix.netcom.com, carnegiehall.org, carnegiehall.org4 +121290XXXXX
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