Denise Caldwell work email
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Enthusiastic Help Desk / PC Tech Professional seeking to benefit in an IT Department with complex technical knowledge and strong time management skills. Skilled at building a rapport with diverse individuals while handling complex technical issues. Extensive knowledge of endpoint hardware, software, security, and many common business applications and protocols.
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Identity Access Management AnalystPinnacle Financial Partners Apr 2023 - PresentUnited StatesAccess control management and Active Directory proficiency. Ensuring that users have the appropriate access for their job roles. Provisioning of new hires, role changes, name changes, and terminations. -
Business AnalystPinnacle Financial Partners Oct 2019 - Apr 2023United States -
System Specialist IAvenue Bank Aug 2013 - Oct 2019Greater Nashville Area, TnProvide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technology tools and products. Able to communicate effectively and train when needed. Able to translate technical knowledge into actionable direction. Escalate issues as needed and follow up effectively. Duties include but not limited to: • Resolve Helpdesk tickets in a timely fashion and fully document event• Meet with department heads, managers, end users, and others, to forge relationships and better overall communications.• Update / Upgrade hardware and software on endpoints as needed• Setup and maintain mobile devices including services and MDM solution• Provide assistance with audio/visual equipment as needed.• Ensure invoice were processed, warranties renewed, track licenses, etc.• Responsible for Personnel Access Form (PAF) Process • Aided in Audit requests and tracked finding, correlating with remediation efforts• Cleaning and organizing all IT Areas. Including wiring closet and storage areas• Placed, tracked and ensured fulfillment of hardware orders - DELL, CDW, etc.• Coordinate support calls with all vendors during onsite visits• Developed SOPs, end user training docs and other documentation• Experience with Office 365 , Dell Kace, LaserPro versions 15 & 16, Synapsys, Jack Henry -
OwnerDestiny'S Angels Fcc Mar 1999 - May 2013Killeen, TxI owned and operated a family child care in my home. I provided age appropriate activities for different age groups of children in my care. I used Excel, PowerPoint, Outlook, and Word to create business documents and policies. I held open house functions, provided training for other caregivers, and parents.
Denise Caldwell Skills
Denise Caldwell Education Details
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Nashville State Technical InstituteA
Frequently Asked Questions about Denise Caldwell
What company does Denise Caldwell work for?
Denise Caldwell works for Pinnacle Financial Partners
What is Denise Caldwell's role at the current company?
Denise Caldwell's current role is IAM Security Analyst.
What is Denise Caldwell's email address?
Denise Caldwell's email address is de****@****nfp.com
What is Denise Caldwell's direct phone number?
Denise Caldwell's direct phone number is +161577*****
What schools did Denise Caldwell attend?
Denise Caldwell attended Texas A&m University–central Texas, Central Texas College, Nashville State Technical Institute.
What skills is Denise Caldwell known for?
Denise Caldwell has skills like Microsoft Office, Microsoft Excel, Customer Service, Outlook, Powerpoint, Management, Networking, Strategic Planning, Business Analysis, Integration.
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Denise Caldwell
Ph.D. Research Candidate At Purdue University | Plant Microscopy, Anatomy | Plant PathologyWest Lafayette, In -
Denise Caldwell
Walnut Creek, Ca -
Denise Caldwell
Omaha Metropolitan Area
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