Denise Cooper Email & Phone Number

Stoney Creek, Ontario, Canada

• Builds and maintains strong customer relations including interacting directly withcustomers, booking appointments, obtaining purchase orders, and handling customerissues and inquiries.
• Addresses and resolves customers issues and complaints or moves up to management.
• Writes and presents Internal Service reports for customer activity and complaints.
• Completes Quotes, ISO documentation as required per each service job.
• Warranty documents and RMA follow up with customers and manufactures.
• Manages the work order process including opening work orders, reviewing work orderinformation, forwarding work orders to the appropriate staff, modifying and revising workorders as required, and reviewing completed.

• Inventory management
• Research and order parts
• Complete parts requisition forms
• Maintain and organize parts room
• Review vendor invoices
• Set up new vendors and maintain master files

Stoney Creek, On

• Review vendor invoices
• Submit credit application
• Ensure required back up is included with all invoices
• Meet month-end deadlines
• Answer phone calls and direct to appropriate division
• Ensure logbooks are filled out correctly

Burlington

• Inventory management
• Research and order parts
• Complete parts requisition forms
• Maintain and organize parts room
• Review vendor invoices
• Set up new vendors and maintain master files

Mississauga

• Invoice customer orders from previous day
• Contact suppliers for price and availability
• Check and update outstanding purchase orders
• Prepare suppliers invoices for accounting
• Place orders with various suppliers daily
• Maintain back order system

Mississauga

• Take customer orders over phone
• Order parts for technicians
• Look up parts on computer or in books
• Look up price and availability for customers and technicians over phone and in person

• Pick Orders for Customer and Technicians
• Put new stock away
• Run and Pick Van Replenishment
• Receive in new orders from vendors and release to proper persons
• Help Customers at the Service Desk
• Pick and Pack up other Branch Stock Orders

• Food preparation
• Customer service
• Opening and Closing (key holder)
• General cleaning duties
• Prepared and called in Sysco orders
• Called in vegetable and bread orders