Denise Day Email and Phone Number

27 years successful management experience inclusive of 14 years experience in Apartment/Property Management. Currently, upholding 9 years positive performance in all aspects of a Tax Credit/HUD funded Project(s) including Multi-family and Senior/Disabled communities. Assist where needed to support a team environment maintaining standards in occupancy, customer service, maintenance, turn over rate, marketing & service! Dedicated to high standards of performance for self and team which results in positive results from site to ownership level.

Clean, paint & light maintenance of units. Maintain clean and continually operational grounds, buildings & aesthetically pleasing curb appeal by proactively communicating directly with owner, residents & vendors. Collect rents, issue notices & provide other communication to residents while maintaining low turn over and positive resident relations.

18 Years total retail sales experience which includes 14 years Retail Management experience. Responsible for running store's multiple departments to meet company’s targets and policies. Maximize profit while minimizing costs. Ensure promotions/Signs/displays are accurate and merchandised to the company’s standards, staff are fully versed on the target for the day and excellent customer care standards are met on a consistent basis. Interviewed, coach/train & Counsel Sales Team to grow and excel in meeting customer service standards/expectations and role modeling same. Managed performance evaluations, hiring, scheduling and attendance records as required by H.R.Experienced in operations/receiving processes and shipment handling.

Sales and customer service. Created visually appealing displays inside and outside of a store to draw in business, showcase items, introduce new items, create a positive store image and increase revenue. Maintain signage standards based on company/store direction.