Denise Kamel Email & Phone Number

• Driving testing strategy, building, and improving processes and reporting, and developing best practices with technology partners and internal stakeholders to work towards improving product quality.• Leading the adoption of best practices, tools, designs, and frameworks in functional and automated testing.• Collaborating with subject-matter experts and product analysts to identify testable components and potential feature complexity vulnerabilities while building productive relationships.• Establishing testing strategies that simplify and support comprehensive test coverage. • Working with technology partners to implement and enforce quality gates at each stage of the testing process. • Collaborating with product teams on building release success metrics and KPIs to be shared with Commonwealth leadership and technology partners.• Designing and implementing test cases that focus on product user interfaces and APIs.• Identifying and communicating risks and opportunities for improvement in testing process and product quality.

San Diego, California, United States

• Lead program enhancements focused on ensuring the compliant adoption of third-party vendor tools, while considering features and integrations that solved for the many and enhanced core business capabilities. • Established comprehensive testing plans to administer and document initial and ongoing tests of required integrations and functions of vendor products, while ensuring compliance with state and federal regulations that ultimately mitigated the firm’s exposure to regulatory/legal risk.• Consistently evaluated all existing vendors and applications in accordance with the risk of the vendor product, documented evaluation results and created documentation that was used to help support institutional knowledge of vendor products and how they operate within the regulatory landscape.• Delivered indispensable customer service to financial advisors, support staff and internal departments through phone communications and email correspondences to build relationships, which induced assurance and trust in the company. • Consistently demonstrated ability to apply industry specific knowledge to current situations and to successfully communicate to advisors and internal team members.

San Diego, California

• Reviewed and approved advisor and corporate advertising across the firm, including sales literature, newsletters, websites, advertisements, seminar and marketing materials.• Researched and analyzed both industry regulations and firm policies to further engage in dialogue with team members, internal departments and advisors to determine best options for advisors marketing materials. • Worked on various projects across the department; including quality checks and training amongst team members, continuous updates and developments of appropriate procedures, revamping of the firms public website with full rebrand initiative, projects related to adhering to specific state and affiliation model requirements.• Recipient of Commonwealth’s Impact Award 2020; Selected for Commonwealth’s Leadership Program (NLU) in 2019.

Greater San Diego Area

• Relayed accurate, concise communications to financial advisors and clients through phone and email correspondences while cultivating productive relationships. • Conducted ongoing surveillance of advisory accounts across multiple platforms to ensure industry regulations and firm policies are adhered to. • Presented imperative compliance related changes and enhancements to internal first line supervisors and administrative assistants in the field on a monthly basis via webcasts. • Performed tactical surveillance and analysis of trading activity and other activities of financial advisors to proactively identify potential issues with specific focus on mutual fund B-share and C-share concentrations.• Involved in multiple projects across the compliance department; including responding to regulatory requests and complaints, approval of outside business activities by associated persons and pre-hire verifications.• Worked with colleagues to prepare audit and various other compliance reports and flag areas of concern for follow up.

Greater San Diego Area

• Provided superior back office support for financial advisors resulting in ongoing reliance in the company. • Analyzed, determined and communicated compliant regulation violations made by financial advisors to protect clients’ confidential information and ultimate trust within the firm.• Accurately processed dividend payments and options, monitored securities’ settlements, reconciled all exceptions while efficiently booking all transactions for clients’ monthly and yearly reports. • Assisted in the daily work flow of physical stock/bond certificates by accurately reviewing and requesting legal documents relating to the negotiability of the certificates.

• Conducted the daily operations of an inclusion classroom in which students’ academic and social growth were enhanced by using varied activities and strategies. • Developed and customized curriculum to successfully meet the needs of students and cultivated an environment of life-long learning.• Assessed needs, identified gaps and customized curriculum to fit the requisites of students and employees.• Created and developed, or modified when necessary, curriculum to successfully reach and engage all learners.

• Collaborated with teachers to ensure effective operation of inclusion and special education classrooms through which individual learning was maximized..

• Streamlined and standardized corporate action processing among all mutual fund groups within the company while continuously reviewing and implementing process improvements. • Researched and resolved the tax consequences by utilizing various sources, such as Bloomberg, company contacts, and the Internet.• Trained current and new employees on updated procedures while building relationships with internal and external customers to increase efficiency and minimize errors.

Operations Specialist - Corporate Actions

• Provided superior back office support for financial advisors resulting in ongoing reliance in the company. • Took initiative to set-up and process survivor options for bond holders when product feature became popular among clients while being main resource for advisors about this option. • Researched and analyzed current mandatory and voluntary reorganizations.• Processed instructions and allocated funds and shares accordingly.

Carlsbad, Ca

• Reconciled bank statements, maintained general ledgers and cleared all exceptions for month, year end and audit specific reporting, while gaining extensive experience with general accounting practices and associated recordkeeping skills.• Monitored and processed income/accounts receivables and expenses/accounts payables, helping client stay within budget.

• Played key role on daily accounting team for large asset clients’ defined contribution plans by calculating daily investable cash, processing income payments and expenses, monitoring securities settlements, reconciling all exceptions and preparing month end reports. • Managed, supported and oversaw a team ensuring accuracy and meeting of deadlines.• Assisted and developed relationships in conversions of newly acquired clients. • Functioned as a trainer and developer of essential job skills programs for all employees and monitored to track and promote successful implementation.

Master'S In Elementary Education, Elementary Education

Activities and Societies: ➢ Recipient of Doyle – Strong Merit-Based Scholarship. ➢ GPA 3.98.

Bachelor Of Science, Business Management

Activities and Societies: Achieved Dean's List.