Denise Kamel Email & Phone Number

• Driving testing strategy, building, and improving processes and reporting, and developing best practices with technology partners and internal stakeholders to work towards improving product quality.
• Leading the adoption of best practices, tools, designs, and frameworks in functional and automated testing.
• Collaborating with subject-matter experts and product analysts to identify testable components and potential feature complexity vulnerabilities while building productive relationships.
• Establishing testing strategies that simplify and support comprehensive test coverage.
• Working with technology partners to implement and enforce quality gates at each stage of the testing process.
• Collaborating with product teams on building release success metrics and KPIs to be shared with Commonwealth leadership and technology partners.

San Diego, California, United States

• Lead program enhancements focused on ensuring the compliant adoption of third-party vendor tools, while considering features and integrations that solved for the many and enhanced core business capabilities.
• Established comprehensive testing plans to administer and document initial and ongoing tests of required integrations and functions of vendor products, while ensuring compliance with state and federal regulations that.
• Consistently evaluated all existing vendors and applications in accordance with the risk of the vendor product, documented evaluation results and created documentation that was used to help support institutional.
• Delivered indispensable customer service to financial advisors, support staff and internal departments through phone communications and email correspondences to build relationships, which induced assurance and trust in.
• Consistently demonstrated ability to apply industry specific knowledge to current situations and to successfully communicate to advisors and internal team members.

San Diego, California

• Reviewed and approved advisor and corporate advertising across the firm, including sales literature, newsletters, websites, advertisements, seminar and marketing materials.
• Researched and analyzed both industry regulations and firm policies to further engage in dialogue with team members, internal departments and advisors to determine best options for advisors marketing materials.
• Worked on various projects across the department; including quality checks and training amongst team members, continuous updates and developments of appropriate procedures, revamping of the firms public website with.
• Recipient of Commonwealth’s Impact Award 2020; Selected for Commonwealth’s Leadership Program (NLU) in 2019.

Greater San Diego Area

• Relayed accurate, concise communications to financial advisors and clients through phone and email correspondences while cultivating productive relationships.
• Conducted ongoing surveillance of advisory accounts across multiple platforms to ensure industry regulations and firm policies are adhered to.
• Presented imperative compliance related changes and enhancements to internal first line supervisors and administrative assistants in the field on a monthly basis via webcasts.
• Performed tactical surveillance and analysis of trading activity and other activities of financial advisors to proactively identify potential issues with specific focus on mutual fund B-share and C-share concentrations.
• Involved in multiple projects across the compliance department; including responding to regulatory requests and complaints, approval of outside business activities by associated persons and pre-hire verifications.
• Worked with colleagues to prepare audit and various other compliance reports and flag areas of concern for follow up.

Greater San Diego Area

• Provided superior back office support for financial advisors resulting in ongoing reliance in the company.
• Analyzed, determined and communicated compliant regulation violations made by financial advisors to protect clients’ confidential information and ultimate trust within the firm.
• Accurately processed dividend payments and options, monitored securities’ settlements, reconciled all exceptions while efficiently booking all transactions for clients’ monthly and yearly reports.
• Assisted in the daily work flow of physical stock/bond certificates by accurately reviewing and requesting legal documents relating to the negotiability of the certificates.

• Conducted the daily operations of an inclusion classroom in which students’ academic and social growth were enhanced by using varied activities and strategies.
• Developed and customized curriculum to successfully meet the needs of students and cultivated an environment of life-long learning.
• Assessed needs, identified gaps and customized curriculum to fit the requisites of students and employees.
• Created and developed, or modified when necessary, curriculum to successfully reach and engage all learners.

• Collaborated with teachers to ensure effective operation of inclusion and special education classrooms through which individual learning was maximized..

• Streamlined and standardized corporate action processing among all mutual fund groups within the company while continuously reviewing and implementing process improvements.
• Researched and resolved the tax consequences by utilizing various sources, such as Bloomberg, company contacts, and the Internet.
• Trained current and new employees on updated procedures while building relationships with internal and external customers to increase efficiency and minimize errors.

Operations Specialist - Corporate Actions

• Provided superior back office support for financial advisors resulting in ongoing reliance in the company.
• Took initiative to set-up and process survivor options for bond holders when product feature became popular among clients while being main resource for advisors about this option.
• Researched and analyzed current mandatory and voluntary reorganizations.
• Processed instructions and allocated funds and shares accordingly.

Carlsbad, CA

• Reconciled bank statements, maintained general ledgers and cleared all exceptions for month, year end and audit specific reporting, while gaining extensive experience with general accounting practices and associated.
• Monitored and processed income/accounts receivables and expenses/accounts payables, helping client stay within budget.

• Played key role on daily accounting team for large asset clients’ defined contribution plans by calculating daily investable cash, processing income payments and expenses, monitoring securities settlements, reconciling.
• Managed, supported and oversaw a team ensuring accuracy and meeting of deadlines.
• Assisted and developed relationships in conversions of newly acquired clients.
• Functioned as a trainer and developer of essential job skills programs for all employees and monitored to track and promote successful implementation.

Master'S In Elementary Education, Elementary Education

Activities and Societies: ➢ Recipient of Doyle – Strong Merit-Based Scholarship. ➢ GPA 3.98.

Bachelor Of Science, Business Management

Activities and Societies: Achieved Dean's List.