Senior Traffic Specialist - Marketing
CurrentResponsible for setting priorities and assigning creative resources so tasks are completed in the most expedited manner and within agreed upon timeframes.Deal with changing framework conditions and resource availability and find solutions to resource management conflicts as they occur.Responsible for identifying workflow and resource bottlenecks and potential conflicts at an early stage and act accordingly.Collaborates with and acts as a bridge between all teams within Marketing and throughout the Enterprise.Develop partnerships throughout the Enterprise to engage in cross-functional business initiatives.Serves as a workflow/process configuration mentor, coach, knowledge resource and escalation point within Marketing and throughout the Enterprise.Designs and implements processes to achieve business results.Identifies and resolves problems with workflow, process, configuration, and issues.Responsible for and manages the configuration and administration of the work/project management software and the processes to enable changes that alter the behavior of the application in a controlled manner.Provides operational support of the work/project management software for the Marketing Org and throughout the Enterprise.Provides direction, leadership, and consultation on change management processes and protocol.Responsible for continual education and understanding the capabilities of the work/project management software and how it can best be leveraged by the Enterprise.Provides analysis to ensure the work/project management software continues to support business processes.Provides consultation and leadership on the work/project management software configuration changes and documented requirements.Resolves escalated anomalies within the work/project management software.Perform necessary actions related to Security Central and Remedyforce tickets specific to the work/project mgmt software.