Denise Pelletier Email and Phone Number

Inbound/outbound callsRecruit candidatesSchedule appointmentsAdminister drug testsConduct orientationGreet candidates & explain paperworkReview applications

Scan salesfloor using RFID gun for out of stocksReplenish out of stocksProcurementCreate/maintain a customer-friendly retail environment,Ensure product is displayed according to company guidelines Ensure retail employees present a positive, customer-centric, image.Responsible for:Retail Sales GrowthStore Profit ImprovementInventory Turnover ImprovementProcess Planograms and complete all price changes dailySuggestive sellingConduct cycle counts, research and correct inventory issuesReceive, review and correct variances on inbound freightTrain coach and evaluate associates performance*Current Safety Coordinator for my store

Review Invoices Not Put Away and Conveyable Replenishment ReportsTrack and Record Associate ProductionPromote Continuous Improvement/ KaizenTroubleshoot inbound receiving issues by reviewing and researching Purchase OrdersManage time and team to ensure efficiency and workflowStrategize production to achieve goals in fast paced work environmentReview Purchase orders for Service parts, Guitar parts, Sweetwater Parts, and Band & Orchestra itemsWork closely with Inventory Control to ensure receiving accuracyCoordinate delivery of products to other departments and buildingsCritical Thinking, Analyzing Receiving issues, Identify Vendor Compliance, and defective productCoordinate with Leadership from other shifts to maintain SOP databaseMember of the Safety Committee

Picked/PackedPutawayReceivedTrained associates

Processed agents change requestsTrained new team membersEvaluated and implemented new processes to allow higher efficiency opportunitiesCreated and implemented the Standard Operation Procedure for said processWorked in a fast paced, high-pressure environment

Reviewed coded billing for Workers’ Compensation ClaimsSubmitted bills to coding department for additional reviewMaintained HIPAA ComplianceSubmitted finalized bills to insurance providers for paymentCoordinated billing for twenty-six hospitalsCreated, Reviewed, Redirected and Closed Work Orders when satisfactory

Create client files & contact clients for salesCoordinate in store pickupsProvide customer service that exceeds customer expectationsResolve issues for customers to ensure customer retentionCash handling, counting down cash drawer before and after each shiftData entry, filing completed transactionsCustomize furniture to suite customer needs/wants

Machine Loader

Order/Stock MerchandisePrice MerchandiseCorrect Inventory NumbersResearch Inventory IssuesEvaluate AssociatesPlan/Execute Merchandise Modular Changes

Stocked supplies for customer use.Maintained clean environment in the café.Stocked/advised management to place orders for supplies

Cleaned tables in timely mannerOperated industrial dishwasher