Denise Pelletier

Denise Pelletier Email and Phone Number

Sales & Service Representative at St Mary's Bank
Denise Pelletier's Location
Manchester, New Hampshire, United States, United States
Denise Pelletier's Contact Details

Denise Pelletier work email

Denise Pelletier personal email

n/a

Denise Pelletier phone numbers

About Denise Pelletier

Currently Seeking Retail Banking PositionCustomer oriented and results motivated with front line service and supervision experience in banking, call center and hospitality environments. Proven coaching and sales management skills balanced with philosophy of always putting the customer first. Builds trust and teamwork quickly through helpful, positive and can-do-attitude. Committed to professional learning and development. Bilingual in English and French.Core strengths:FOCUSES ON CUSTOMER SATISFACTIONMAINTAINS HIGHEST LEVEL OF PRODUCTIVITYCOACHES TALENT AND DEVELOPS TEAMSExperience includes:Retail Branch Banking Management, Customer Service, Sales, Head Teller, Online Banking, Account Management and Changes, Performance Management.Contact: 603.703.2785 or dpellt@hotmail.com

Denise Pelletier's Current Company Details

Sales & Service Representative at St Mary's Bank
Denise Pelletier Work Experience Details
  • St. Mary'S Bank
    Retail Banking Manager - Elm Street
    St. Mary'S Bank 2011 - 2014
    Manchester, Nh
    Managed sales and retail banking at branch, while keeping high morale and customer satisfaction. • Provided hands-on management of branch operations with staff of 10, including head teller and 5 other tellers, as well as 2 full time and 2 part time sales associates. • Exceeded or met most of the 12 branch goals on consistent year-over-year basis, including those related to: total deposits, savings, money markets, checking, home equity, and consumer production – car, personal, debt consolidation, and credit cards. Increased both production revenue and units in multiple areas. Often exceeded goals by 20%+.• Selected to visit various branches to coach sales associates on best practices and generally assist in raising customer service levels.
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  • St. Mary'S Bank
    Sales Associate - Mcgregor Street
    St. Mary'S Bank 2007 - 2012
    Manchester, Nh
    Teamed with other sales associates to open accounts and ensuring highest levels of customer satisfaction.• Processed average of 100+ transactions/day, including those related to residential, personal checking and savings, car loans, and consumer lending. Accepted average of 15+ consumer loan applications/week, and opened average of 5-6 accounts/day.• Assisted and coached peers on sales techniques and bank processes.
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  • St. Mary'S Bank
    Head Teller And Teller - Londonderry And Dw Highway
    St. Mary'S Bank 2001 - 2007
    Promoted through various teller positions, including Head Teller position with sales responsibility.• Supervised tellers, in addition to training coaching 12+ new head tellers for other branches. Prioritized helpful, team-oriented approach whenever possible. Opened and closed branch.• Teamed with supervisor to perform quarterly “surprise audits” on-the-spot for each teller drawer, ATM, coin machine, working and time vaults, and 3 cash money machines.
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  • Primus Telecommunications Canada Inc.
    Supervisor - Outbound Call Center
    Primus Telecommunications Canada Inc. 1991 - 1998
    Edmundston, New Brunswick
    Provided hands-on management of busy outbound call center for telephone company, maintaining high customer service levels and answering all questions on bills and service.• Supervised 5-10 Customer Service Representatives making outbound calls, while achieving good ratings for both volume and quality to monthly and yearly goals.• Promoted from Customer Service Representative position, handling average of 100+ calls/day.
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Denise Pelletier Skills

Supervisor Retail Banking Hospitality Branch Banking Call Centers Customer Service Teller Operations Supervision

Denise Pelletier Education Details

  • Polyvalente Am Sormany
    Polyvalente Am Sormany
    12
  • Polyvalente Am Sormany
    Polyvalente Am Sormany
    12
  • Ecole St Jacques Nb Canada
    Ecole St Jacques Nb Canada
    Academic

Frequently Asked Questions about Denise Pelletier

What is Denise Pelletier's role at the current company?

Denise Pelletier's current role is Sales & Service Representative at St Mary's Bank.

What is Denise Pelletier's email address?

Denise Pelletier's email address is dp****@****ank.com

What is Denise Pelletier's direct phone number?

Denise Pelletier's direct phone number is +160370*****

What schools did Denise Pelletier attend?

Denise Pelletier attended Polyvalente Am Sormany, Polyvalente Am Sormany, Ecole St Jacques Nb Canada.

What are some of Denise Pelletier's interests?

Denise Pelletier has interest in Social Services, Children, Health.

What skills is Denise Pelletier known for?

Denise Pelletier has skills like Supervisor, Retail Banking, Hospitality, Branch Banking, Call Centers, Customer Service, Teller Operations, Supervision.

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