Denise Reyes Email & Phone Number

Responsible for collection activities and account discrepancy investigations of multi-billion dollar portfoliosPartner with Sales teams to assess the creditworthiness of their customers while supporting their sales objectivesPerform analysis of over 200 customer financial statements and use the results to manage credit riskReport accounts receivable.

Greater Minneapolis-St. Paul Area

• Managed 15 college and career advisor calendars to facilitate appointment scheduling for over 3000 students
• Produced accountability processes and strategies to implement a more efficient work environment
• Trained and supervised ten peer student employes to ensure equal allocation and completion of responsibilities

Richfield, Minnesota

• Loaded digital content into a proprietary web-based interface for business to customer communication
• Established and implemented email marketing report benchmarks to improve campaign performance
• Created email deliverability definitions list for business unit reference for the interpretation of weekly reports

Mounds View, Minnesota

• Planned and coordinated a three day Global IT Summit with over 20 Salesforce.com users in attendance
• Administered data clean up in Salesforce.com to update information on a weekly basis for accurate reporting
• Constructed a security matrix to ensure correct user access and visibility in Salesforce.com
• Administered SharePoint website to increase department organization and accessibility to project file
• Built page layouts in Salesforce.com for team use in production
• Facilitated conversations with Genesys Works interns to reconstruct the Medtronic Young Professionals-Genesys Works Mentorship Program

Mounds View, Minnesota

• Managed various data files of sensitive customer information for accurate reporting into Salesforce.com
• Deployed surveys to over 1,000 recipients to access existing internal email campaign results
• Implemented the use of team SharePoint website for improved communication and documentation
• Helped to coordinate three-day Salesforce.com Global IT summit
• Collaborated with peers and generated training materials to create a team Sharepoint calendar

Bachelor'S Degree, Business & Marketing

Education record