Denise Rose Email and Phone Number

• Managing a team of three, Credit Controller, Membership Administrator and Membership Assistant. • Oversee Sales Ledger, Postings, Payments and maintain Debt recovery.• Management of large corporate accounts, UK & EMEA, influential high net worth individuals.• First port of call for all current Members inquiries. Interact ‘face to face’ or on the telephone.• Processing new Membership applications, set credit limits, raise invoices & credit notes, posting cash… Show more • Managing a team of three, Credit Controller, Membership Administrator and Membership Assistant. • Oversee Sales Ledger, Postings, Payments and maintain Debt recovery.• Management of large corporate accounts, UK & EMEA, influential high net worth individuals.• First port of call for all current Members inquiries. Interact ‘face to face’ or on the telephone.• Processing new Membership applications, set credit limits, raise invoices & credit notes, posting cash receipts, action card payments, prepare & post journals.• Manage Renewal process, set up future tables for changes of category, calculate & implement new subscription tariff.• BACs Setup to paying off.• Follow up on failed Direct Debit payments.• Monitor Members accounts, help customers to identify the most suitable way to bring their account up to date, Member debt write offs. Implementing Payment Plans, working closely with the sales team and Director of Membership.   • General Ledger Account reconciliations.    • Implementation and on-going management of Jonas Club Management software. Ensuring all data is held in compliance with GDPR, action SAR requests and observe company policies.  • Adhere to Anti-Money Laundering due diligence. • Financial analysis and report writing.• Motivated and developed the team to ensure departmental goals, objectives and high standards are achieved, exceeded and maintained. Resulting in an increase in performance, productivity and customer satisfaction.• Day to day usage of FOURTH Purchase to Pay and Personnel software.• Planning short and long-term strategic change.   • Creation and quality control of new Members documents.  • Reporting on current Members status and their categories.  • Monthly reporting, producing effective and informative reports.  Show less

In conjunction with my Membership management role I successfully managed the Finance team for an interim period, through year end accounts and annual audit.

• Annual Membership Renewal. Including generating invoices. • Administration regarding members, new and corporate, UK & EMEA. • Liaise with members on the telephone and in person. • Input application forms onto ‘Jonas’ computer system, and maintain database accurately. • Monitor application, references, organise introductory rounds of Golf with committee members or Golf professionals. • Organise interviews with the Director of Golf. • High level of e-mail… Show more • Annual Membership Renewal. Including generating invoices. • Administration regarding members, new and corporate, UK & EMEA. • Liaise with members on the telephone and in person. • Input application forms onto ‘Jonas’ computer system, and maintain database accurately. • Monitor application, references, organise introductory rounds of Golf with committee members or Golf professionals. • Organise interviews with the Director of Golf. • High level of e-mail correspondence and approval responsibilities. • Monitor payments, issue membership documents. • Knowledge of Company Rules, Bye Laws and Abridged Rules. • Account reconciliations, Issue new documents for New Year. • Direct Debit failures, chase for non-payment. Liaise with members from all over the world on all levels. Show less

• Record daily invoices on an excel spread sheet, despatch to relevant department manager for authorisation. • Supplier queries. • Matching invoices with purchase orders, nominal coding, batching, input on Jonas computer system. • Supplier statement reconciliation, queries and account setup. • Preparing and sending the supplier payments by BACS (two a month) • Month end procedures, reports. • Daily banking, change orders. • Petty Cash (Float… Show more • Record daily invoices on an excel spread sheet, despatch to relevant department manager for authorisation. • Supplier queries. • Matching invoices with purchase orders, nominal coding, batching, input on Jonas computer system. • Supplier statement reconciliation, queries and account setup. • Preparing and sending the supplier payments by BACS (two a month) • Month end procedures, reports. • Daily banking, change orders. • Petty Cash (Float £6,000) • Generate invoices for self-employed staff, create monthly BACS payments. Show less