Responsible for securing philanthropic gifts and grants from individuals and industry, to support the clinical, research and educational needs of Geisinger. Developed and coordinated the presentation of major gift proposals, planned giving and annual giving for prospective donors through a variety of informational methods including face-to-face visits, phone, letter correspondence, and community engagement. Works directly with service line leadership to create and implement strategies, realistic budgets, and effective fundraising programs. Accomplishments Include:• Strategic contributor on the development team that created, launched and exceeding the original Centennial Campaign goal for a final total of $171 million. This Centennial Campaign was at one of the nation’s largest integrated health care systems, which in the year 2015 had three major medical centers, encompassing seven hospitals, two research centers, 40 community clinics, within four distinct regions, across 44 counties, with over 20,000 employees.• Strategic contributor of the development team that created an AAMC award-winning employee campaign that raised over $10 million with 24% overall participation and 100% participation with administrative leaders and physician executives. Team conducted over 1,100 major gifts solicitations.• Identified, trained, developed and managed 83 internal nursing campaign champions.• Identified, trained, developed and managed nursing campaign volunteer leadership council members.• Developed and managed the fundraising programs for Geisinger Nursing education scholarships and Oncology.• Developed new stewardship opportunities for established donors including detailed reports, physician letters.• Collaborated with Geisinger School of Nursing Alumni Association, producing a quarterly alumni newsletter, and fundraising for nursing alumni endowment.• Part of development team that in fiscal year 2015 hit an all-time high of $32.9 million in funding.

Developed and directed the overall business strategy, census and planning of the community medical education efforts for admissions to this long term acute care hospital. Responsibilities included marketing to community hospitals in sixteen counties in Pennsylvania. Established results-producing relationships with the referral community including physicians, case managers and insurance companies. Developed and directed registered nurse liaisons and admissions coordinator for marketing strategies, patient assessment and admission process. Part of hospital administrative team with rotating on call hospital management. On call responsibilities included handling any hospital emergency requiring administration, staffing needs, and sentinel event reporting requirements. Interacted with patients and families regarding patient admission assessments, patient satisfaction and conflict resolutions. Worked with GHP and other insurance companies for admissions. Accomplishments Include:• Responsible for expansion of marketing territory into New York and Virginia. • Improved relationships with referring hospitals, physicians and case managers.• Increased referrals to this long term acute care hospital resulting in an admission increase by 40%, as well as increased referrals to other Select Specialty Hospitals.

Responsibilities of LPN in Ophthalmology Clinic: Assisted doctors, RN’s and technicians in the care of patients. Assisted with Oculoplastic surgical procedures, laser surgery and measurements for cataract surgery.Accomplishments Include:• Successfully returned to clinical practice after separation from nursing practice for 15 years.• Expanded skill set to include assisting Oculoplastic surgeon with surgical procedures.

Manager chosen as part of a new collaboration between Verizon and AT&T to manage one of only twelve offices in the nation. Responsible for leading teams of 100 Directory Assistance Operators of which 30 were direct reports. Hired, trained, and developed associate’s skills to meet and exceed all standards of job requirements including customer service time and revenue objectives. Measured results, created development plans and coached to meet objectives after identifying areas of opportunity for improvement. Provided continuous feedback and yearly appraisals. Administered discipline following the guidelines of Labor and Union contracts. Reviewed and discussed quality results by monitoring customer quality management reports, customer verbatim and daily operator statistics. Responsibilities included on call duties, administrative duties, office delegations, special projects, revenue generations and budget creation and adherence. Accomplishments Include:• Collaborated on creation of new policies and procedures for this new division of the company.• Published multiple articles in company publications.• Created, tracked and maintained non-wage budget.• Actively participated in operator hiring, initial training and final evaluations.• Attendance administrator handling disciplinary action for employees up to and including dismissal.Specialist - Trainer February 2000 to April 2004Consumer Sales and Service Center July 1993 to February 2000