Denise Torres

Denise Torres Email and Phone Number

Digital Marketing and Customer Success Specialist @ Calo
Denise Torres's Location
Mexico, Mexico
About Denise Torres

My dynamic international background in event planning, marketing, and community engagement has equipped me with a versatile skill set that thrives on creativity, strategic thinking, and exceptional customer service. I excel at navigating diverse workplaces and cultures, fostering teamwork, and achieving organizational goals.My entrepreneurial journey, including launching a personal development platform, event planning agency, creative agency, and social media consultancy, showcases my ability to build and nurture client relationships. I prioritize understanding customer needs, exceeding expectations, and delivering solutions that drive success. My customer service approach is rooted in building strong relationships, effective communication, and empathy, allowing me to connect with clients and bridge the gap between them and the company.I am eager to transition my passion for customer advocacy and my proven track record of account management into a Customer Success Manager role. My hands-on approach and commitment to continuous growth ensure I will proactively champion customer satisfaction, retention, and long-term success.

Denise Torres's Current Company Details
Calo

Calo

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Digital Marketing and Customer Success Specialist
Denise Torres Work Experience Details
  • Calo
    Content Specialist & Copy Writing
    Calo Oct 2024 - Present
  • Freelance
    Social Media And Digital Marketing Consultant
    Freelance Jan 2022 - Aug 2024
    Social media & DIgital Marketing ConsultantSocial media strategy development and implementation.Canva (Basic design).CapCut (for reels and TikTok).Editorial calendar creation and management.Public relations support.Influencer marketing guidance.
  • Puku Ora
    Team Supervisor / Social Media Content Creator
    Puku Ora Jul 2023 - Dec 2023
    Gisborne, New Zealand
    Led staff training and development initiatives.Spearheaded social media content creation, enhancing brand presence.
  • Te Mara Rakaunui O Aotearoa - The National Arboretum Of New Zealand, Eastwoodhill
    Accountant
    Te Mara Rakaunui O Aotearoa - The National Arboretum Of New Zealand, Eastwoodhill Feb 2023 - Aug 2023
    New Zealand
    Managed financial operations for a non-profit foundation at an arboretum in Gisborne, New Zealand, including payroll, invoicing, bookkeeping, and bank reconciliation.Ensured accuracy and compliance in financial transactions, maintaining meticulous records to support the organization's mission.Conducted thorough bank reconciliation procedures, verifying financial data integrity and optimizing transparency.Implemented streamlined payroll and invoicing processes to enhance operational efficiency and financial sustainability.
  • Gizzy Collective
    Co-Founder & Public Relations Director
    Gizzy Collective Nov 2022 - Jul 2023
    Gisborne, New Zealand
    Pioneered gallery initiatives in partnership with local artists, fostering community engagement and showcasing diverse talent.Enhanced artists' online presence through social media management, refining brand voice and positioning to amplify their artistry.Established Gizzy Collective as a unifying force in the creative community, bridging connections and fostering collaboration.
  • Gisborne Engineering
    Administration & Marketing Specialist
    Gisborne Engineering Sep 2022 - Dec 2022
    Gisborne, New Zealand
    Managed invoicing and payroll operations.Drove company rebranding efforts, including design and establishing brand voice.Oversaw website management, public relations, and event planning.
  • Love Rosie
    Front Of House Manager & Communications Lead
    Love Rosie Sep 2021 - Aug 2022
    Tauranga, Bay Of Plenty, New Zealand
    Handled roster and budget management, staff training, and accounting tasks.Responsible for orders, stock management, and POS system efficiency.Led social media management and content creation, fostering business development and public relations.
  • Lidiando Conmigo
    Founder
    Lidiando Conmigo Nov 2019 - Jul 2022
    Podcast, blog and Conferences.
  • Klever Business Media
    Public Relations, Editor And Content Manager
    Klever Business Media Jan 2020 - Dec 2020
    Querétaro, Mexico
    Coordinated logistics, sponsorships, and editorial direction.Orchestrated event planning, digital marketing campaigns, and influencer marketing.Managed social media channels and content creation; oversaw distribution planning.
  • Republic Cosmetics
    Brand Manager For Yuya Cosmetics & Community Manager
    Republic Cosmetics Aug 2018 - Dec 2019
    Cuernavaca, Morelos, Mexico
    Conducted project analysis, product launches, and quality testing.Developed and implemented marketing campaigns, influencer strategies, and website administration.Managed sales, KPIs, content direction, and social media for IG: @BAILANDOJUNTOS.Oversaw public relations efforts.
  • Eureka Media
    Public Relations And Organizational Communication
    Eureka Media Feb 2018 - Jul 2018
    Cuernavaca, Morelos
    Business development, brand voice, internal logistics.Customer service, quotes, sales.Administration and payroll.Event organizer and coordinator.
  • Be Group
    Business Seeker At Nespresso Business Solutions
    Be Group Aug 2017 - Jan 2018
    Mexico City, Mexico
    Dynamic business seeker specializing in the hospitality industry, driving growth and partnerships for Nespresso.Accomplished Sales Manager with a proven track record of exceeding targets and cultivating strong client relationships.Experienced in securing sponsorships to enhance brand visibility and support strategic initiatives.Proficient in developing and executing sales strategies tailored to the unique needs of the hospitality sector.
  • Be Group
    Senior Public Relations Manager
    Be Group Jul 2017 - Jan 2018
    Mexico City, Mexico
    Event Coordinator at L'Oréal Group, orchestrating successful events from conception to execution, ensuring seamless logistics and memorable experiences.Dedicated to delivering exceptional customer service, resolving inquiries and issues promptly to uphold brand reputation and enhance client satisfaction.Proficient Public Relations Manager, skilled in managing media relations and communications to effectively promote brand image and messaging
  • Eventmakers
    Senior Event Coordinator & Marketing Manager
    Eventmakers Aug 2016 - Jun 2017
    Mexico City, Mexico
    Proficient in website administration and optimization.Successful sales track record, exceeding targets through strategic planning.Organized and led FAM trips to enhance client relations.Skilled social media manager with a focus on growth and engagement.Strong networking abilities within the industry.Dedication to delivering exceptional customer service.Experienced event coordinator, handling all aspects of event planning and execution.
  • Infiniti Motor Company Ltd.
    Senior Public Relations Manager
    Infiniti Motor Company Ltd. Jan 2016 - Aug 2016
    Mexico City, Mexico
    Experienced event organizer and coordinator with a proven track record of executing successful events.Proficient in marketing strategies to promote events and attract attendees.Skilled in securing sponsorships to enhance event budgets and offerings.Capable in public relations, effectively managing media relations and communications surrounding events.Sales expertise in driving event participation and securing partnerships.
  • Zeeds Soluciones
    Public Relations Communication
    Zeeds Soluciones May 2014 - Dec 2015
    Mexico City, Mexico
    Proficient in website administration, ensuring optimal performance and user experience.Demonstrated success in sales, exceeding targets through strategic planning and execution.Experienced event organizer and coordinator, adept at managing all aspects of event logistics.Skilled community manager, fostering engagement and relationships within online communities.Capable marketer, utilizing diverse strategies to promote products or services effectively.Competent in public relations, managing media relations and communications effectively.

Denise Torres Education Details

Frequently Asked Questions about Denise Torres

What company does Denise Torres work for?

Denise Torres works for Calo

What is Denise Torres's role at the current company?

Denise Torres's current role is Digital Marketing and Customer Success Specialist.

What schools did Denise Torres attend?

Denise Torres attended Universidad La Salle, A.c..

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