Conduct inspections utilizing the established survey process. The survey process includes evaluation of health care facilities for state licensure and federal certification requirements for participation under Medicare/Medicaid.

Lead and direct day to day operations of a 50-bed assisted living facility while maintaining compliance with state and federal regulations. Assess and negotiate resident service agreements to ensure the highest quality of care and customer service. Work with residents and families regarding problems and concerns in order to maintain resident satisfaction and retention. Hire and supervise employees, maintaining adequate staff in order to achieve continuity of care for our residents. Lead staff meetings and conduct training. Excellent partnership with case managers in order to achieve successful admissions and continued harmony with residents. Excellent survey record.Key Achievements • Managed the facility through change, converting a 62 bed skilled nursing facility to a 50-bed assisted living facility.• Worked with area case managers to successfully relocate skilled residents.• Upgraded facility policies to accommodate regulatory changes for new licensure.• Applied for/received an Extended Community Services contract for mental health clients to reside in a residential care setting while receiving active treatment.• Successfully and creatively worked with multiple, limited budgets• Successful admissions of challenging and/or special needs clients.• Negotiated ETR (Exception to Rule) rates for special needs clients.• Development of continuing education approved for assisted living employees to maintain individual licensure in order to comply with state regulations. • Designed and implemented a Quality Assurance Program.• Designed and implements a Wellness Program for residents.• Increased net profit from a loss to a gain in a year

Responsible for all recruitment, screening, and hiring process for all personnel. Duties include implementing human resource policies and procedures, personnel and leave records, benefits administration, wage and salary planning, employee development and employee evaluations. Supervise L & I claims management and DOL reporting. Follow applicable WAC’s and RCW’s pertaining to nursing staff. Managed accounting, medical records, environment services, and dietary departments. Assisted Administrator in a multitude of tasks.Key Achievements• Develop and implemented new continuing educational programs for staff• Upgraded and enhanced policies regarding monthly schedules for all departments• Responsible for all payroll functions for 60 employees.• Liaison with Skagit Valley College and the Workfirst Program to assist those working in healthcare careers.• Supervised all office functions including admissions, medical records, and accounts receivables.• Outsourced payroll for cost savings using ADP. Efficient in PayeXpert© and Ezlabor©.• Extensive knowledge regarding Medicare billing, CPT codes, and ICD9 codes.

Responsible for all bookkeeping, medical records, and payroll duties for the facility. Handled administrative paperwork for all admissions and discharges.Key Achievements• Instrumental in automating all accounting functions in the facility.• Responsible for the complete upgrade of timekeeping and payroll systems for facility.