Senior Manager-Resolution & Excellence , Global Care
Current
Oct 2024 - Present
AeroLeads people directory · profile
Denise W. Email & Phone Number
Senior CX Strategist and Operations Global Leader| Global Complaints and Resolution Leader| EX Twitter Head of Misinformation| Voice of Customer Champion
at
T-Mobile
1 work email found
@twitter.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior CX Strategist and Operations Global Leader| Global Complaints and Resolution Leader| EX Twitter Head of Misinformation| Voice of Customer Champion
Location
United States
Company size
Who is Denise W.? Overview
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Quick answer
Denise W. is listed as Senior CX Strategist and Operations Global Leader| Global Complaints and Resolution Leader| EX Twitter Head of Misinformation| Voice of Customer Champion at T-Mobile, a with 77533 employees, based in United States. AeroLeads shows a work email signal at twitter.com and a matched LinkedIn profile for Denise W..
Denise W. previously worked as Senior Manager-Resolution & Excellence , Global Care at T-Mobile and Senior Customer Relationship Management Consultant at Microsoft. Denise W. holds Master Of Public Administration - Mpa from The University Of Memphis.
Company email context
Email format at T-Mobile
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*@twitter.com
68% confidence
AeroLeads found 1 current-domain work email signal for Denise W.. Compare company email patterns before reaching out.
Profile bio
About Denise W.
With over 20 years of experience as a Senior Customer Operations People champion, I excel in leading global teams and driving operational efficiency. My expertise spans to content moderation, call center management, root cause analysis, and risk prevention.As a certified Six Sigma Green Belt, I leverage strategic planning and quality improvement initiatives to foster continuous process enhancement. I have a proven track record of partnering with senior leaders and stakeholders to deliver innovative solutions for complex challenges in consumer and tech industries, including misinformation mitigation, escalations management, and e-commerce optimization.Education:Master of Public Administration (MPA), The University of MemphisBachelor of Communication and Media Studies, Lane CollegeAdditional coursework at Emory University School of LawPassionate about advocating for the voice of the customer, I am dedicated to creating value for both users and the business. Let's connect and collaborate to drive impactful outcomes together!
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, and 10 others.
Current workplace
Denise W.'s current company
Company context helps verify the profile and gives searchers a useful next step.
T-Mobile
7 roles
Denise W. work experience
A career timeline built from the work history available for this profile.
Senior Customer Relationship Management Consultant
Mar 2024 - Jun 2024
Service Design And Strategy, Escalations
Nov 2022 - Jan 2024
Senior Strategy Manager And Operations
Nov 2022 - Jan 2024
Global Head Of Content Moderation, User Operations
Jan 2022 - Nov 2022
Senior Executive Escalations & Complaints Manager
Feb 2020 - Jan 2022
Senior Trust & Safety Manager-Merchant Support( Fraud & Risk)
Apr 2019 - Feb 2020
Team & coworkers
Colleagues at T-Mobile
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
GH
Greg Halfen
Colleague at T-MobileMaple Valley, Washington, United States
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TR
Tshaun Rodrigues
Colleague at T-MobileStaten Island, New York, United States
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JA
Jocelyn Ayon
Colleague at T-MobileMilford, Delaware, United States
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RM
Ravi Mishra
Colleague at T-MobileShahjahanpur, Uttar Pradesh, India
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VA
Victor Almonte
Colleague at T-MobileAnsonia, Connecticut, United States
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DP
Douglas Pressley
Colleague at T-MobilePhiladelphia, Pennsylvania, United States
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CH
Cody H.
Colleague at T-MobileRenton, Washington, United States
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CO
Colette Olsen
Colleague at T-MobileBellevue, Washington, United States
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CG
Catquella Goodman
Colleague at T-MobileMiami, Florida, United States
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A.
Amrutha .
Colleague at T-MobileUnited States
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Greg Halfen
Colleague at T-MobileMaple Valley, Washington, United States
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TR
Tshaun Rodrigues
Colleague at T-MobileStaten Island, New York, United States
View →
JA
Jocelyn Ayon
Colleague at T-MobileMilford, Delaware, United States
View →
RM
Ravi Mishra
Colleague at T-MobileShahjahanpur, Uttar Pradesh, India
View →
VA
Victor Almonte
Colleague at T-MobileAnsonia, Connecticut, United States
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DP
Douglas Pressley
Colleague at T-MobilePhiladelphia, Pennsylvania, United States
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CH
Cody H.
Colleague at T-MobileRenton, Washington, United States
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CO
Colette Olsen
Colleague at T-MobileBellevue, Washington, United States
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CG
Catquella Goodman
Colleague at T-MobileMiami, Florida, United States
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A.
Amrutha .
Colleague at T-MobileUnited States
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9 education records
Denise W. education
Master Of Public Administration - Mpa
Education record
Education record
Bachelor Of Arts - Ba
Education record
Bachelor Of Arts - Ba
Bachelor Of Arts - Ba
Master Of Public Administration - Mpa
Bachelor Of Arts - Ba
FAQ
Frequently asked questions about Denise W.
Quick answers generated from the profile data available on this page.
What company does Denise W. work for?
Denise W. works for T-Mobile.
What is Denise W.'s role at T-Mobile?
Denise W. is listed as Senior CX Strategist and Operations Global Leader| Global Complaints and Resolution Leader| EX Twitter Head of Misinformation| Voice of Customer Champion at T-Mobile.
What is Denise W.'s email address?
AeroLeads has found 1 work email signal at @twitter.com for Denise W. at T-Mobile.
Where is Denise W. based?
Denise W. is based in United States while working with T-Mobile.
What companies has Denise W. worked for?
Denise W. has worked for T-Mobile, Microsoft, Cash App, Twitter, and Instacart.
Who are Denise W.'s colleagues at T-Mobile?
Denise W.'s colleagues at T-Mobile include Greg Halfen, Tshaun Rodrigues, Jocelyn Ayon, Ravi Mishra, and Victor Almonte.
How can I contact Denise W.?
You can use AeroLeads to view verified contact signals for Denise W. at T-Mobile, including work email, phone, and LinkedIn data when available.
What schools did Denise W. attend?
Denise W. holds Master Of Public Administration - Mpa from The University Of Memphis.
What skills is Denise W. known for?
Denise W. is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Project Management, Microsoft Powerpoint, and Sales.
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