Denise Wright Email and Phone Number
utrecht, utrecht, netherlands
Denise Wright's Location
Fort Worth, Texas, United States, United States
Denise Wright's Contact Details
Denise Wright work email
- Valid
Denise Wright personal email
n/a
Denise Wright phone numbers
About Denise Wright
Registration Manager with extensive communication, interpersonal, and organizational skills.
Denise Wright's Current Company Details
Bcd Travel
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Registration Manager with BCD M&E - PWC account
utrecht, utrecht, netherlands
- Website:
- bcdtravel.com
- Employees:
- 11523
Denise Wright Work Experience Details
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Registration Manager PwcBcd Travel Apr 2022 - PresentResponsible for all aspects of attendee management including rooming list management, attendee management and team support.• Manage room blocks, data capture and reporting.• Effectively using meeting management technology (Cvent). • Manage high volume of events simultaneously.• Assist in website builds to assure proper functionality prior to launch.• Develop and maintain relationships with meeting contacts, vendor partners and cross functional team.• Attendee Management Support to include attendee questions, travel deviations, and special requests. • Audit and reconcile hotel rooming lists with air and/or ground manifests and manage discrepancies.
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Senior Meeting Specialist And Travel Consultant BnsfBcd Travel May 2013 - Apr 2022Fort Worth, Texas, United StatesBook about 200 meetings a month for the BNSF accountManager meetings as they come in the Group Travel Box and manager the meetings that are booked.Manage rooming list, food and beverage, invoices at the end of the meeting.Manage the emails for new applicants Have knowledge of SABREBuild starsFulfills Corporate Travel Customers travel related request in airline ticketing arrangements, hotel accommodations, and car rentals to result in maximized the profitability for the client and BCD Travel.Provide customer service through the communication of travel related information.
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Senior Corporate Travel Consultant- ToyotaBcd Travel May 2011 - May 2013Irving TxBook about travel for the Toyota account.Book travel for relocation and group travelManage the monthly emails and send out to the Toyota team about any upcoming promotions on the Toyota account.Back up accounts such as Pepsi and SiemensHave knowledge of SABREMentor and train the new intern classes to learn about the account and also help them learn Turbo and Sabre.Manage charter flights for Toyota and VPsFulfills Corporate Travel Customers travel related request in airline ticketing arrangements, hotel accommodations, and car rentals to result in maximized the profitability for the client and BCD Travel.Provide customer service through the communication of travel related information.
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Hotel Support Agent Team LeadH-Hotels.Com Jul 2009 - Dec 2010Arlington TexasSupport hotels in relocating guest in a sold out situation when they book with Expedia.com or Hotels .comManage the accessibility request that comes in for any guest who needs special request for the hotelsWork closely with the market managers on emerging markets and work out close out situations in hotels.Train new employees Work closely with the supervisor on duty and fill in for them in their absence. -
Assistant Sales ManagerResidence Inn Mar 2009 - Jul 2009Arlington TexasAccommodate guests by making them feel welcome, informed, and cared for during the entire length of their stayRelate to guests in a friendly and helpful mannerEnsure satisfaction by going the extra mileAnticipate and respond to guest needsHandle all aspects of guest registration, which can include:Expediting the check-in/check-out process with swift computer and cash register skillsFollowing hotel rate structures, discounts, and selling strategiesIssuing room keysInforming guests about hotel features and amenities, as well as local attractionsSatisfying special requests whenever possibleFind solutions quickly, and confidently address and resolve guest concernsRemain flexible and adaptable in a consistently busy hotel environmentCollaborate with all hotel departments and utilize your complete knowledge of hotel operationsWorked closely with the Sales Manager to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Help out sales manager in managing group bookings. -
Senior Group Travel Consultant- SiemensBcd Travel Jan 2007 - Aug 2008Dallas, Texas, United StatesGroup, Relocation phone calls for Siemens accounts Fulfills Corporate Travel Customers’ travel related requests in airline ticketing arrangements, hotel accommodations and car rentals to result in maximized profitability for the client and BCD Travel. Provides customer service through the communication of travel related information.
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Senior Group Travel Consultant FidelityBcd Travel Jan 2005 - Jan 2007Dallas TexasTaking Domestic, Group, Relocation phone calls for Fidelity accounts Fulfills Corporate Travel Customers’ travel related requests in airline ticketing arrangements, hotel accommodations and car rentals to result in maximized profitability for the client and BCD Travel. Provides customer service through the communication of travel related information.
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Senior Travel Consultant- SiemensBcd Travel Oct 2003 - Jan 2005Dallas, Texas, United StatesBook about travel for the Siemens accountBook domestic travel and full fill the clients needs for air, car and hotel.Help with the online process of resetting clients passwords.Have knowledge of SABREFulfills Corporate Travel Customers travel related request in airline ticketing arrangements, hotel accommodations, and car rentals to result in maximized the profitability for the client and BCD Travel.Provide customer service through the communication of travel related information.
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Senior Travel Consultant - PepsiBcd Travel Oct 2002 - Oct 2003Dallas TxBook about travel for the Pepsi account.Book domestic travel and full fill the clients needs for air, car and hotel.Help with the online process of resetting clients passwords.Have knowledge of SABREFulfills Corporate Travel Customers travel related request in airline ticketing arrangements, hotel accommodations, and car rentals to result in maximized the profitability for the client and BCD Travel.Provide customer service through the communication of travel related information.
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TrainerTelvista Oct 2001 - Oct 2002Plano, TxBook travel for clients on the mastercard account and have them redeem their points on their master card for travel.Train new agents in Sabre and learning the new Mastercard account. Teach them Sabre and also teach them the policies of the Mastercard account. -
Senior Travel ConsultantCendant Oct 1998 - Sep 2001Arlington TexasResponsibilities included answering client requests through inbound calls for travel arrangements:General travel: Air/car/hotel travel in the 48 contiguous US Leisure travel: Packages to Las Vegas, NV; Orlando, FL; Southwest Florida; Anaheim, CA and Hawaii•Training Assistant:Assisted in training classesControlled Environment Supervisor•Performed in the back-up role sales supervisor
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Front Desk SupervisorHoliday Inn Jul 1997 - Oct 1998Duncanville TexasManaging and training the Front Office staffAccommodate guests by making them feel welcome, informed, and cared for during the entire length of their stayRelate to guests in a friendly and helpful mannerEnsure satisfaction by going the extra mileAnticipate and respond to guest needsHandle all aspects of guest registration, which can include:Expediting the check-in/check-out process with swift computer and cash register skillsFollowing hotel rate structures, discounts, and selling strategiesIssuing room keysInforming guests about hotel features and amenities, as well as local attractionsSatisfying special requests whenever possibleFind solutions quickly, and confidently address and resolve guest concernsRemain flexible and adaptable in a consistently busy hotel environmentCollaborate with all hotel departments and utilize your complete knowledge of hotel operations
Denise Wright Skills
Customer Service
Hotels
Sabre
Business Travel
Tourism
Management
Travel Planning
Travel Management
Leisure Travel
Hospitality
Hotel Management
Online Travel
Training
Call Centers
Hotel Booking
Hospitality Industry
Turbo Sabre
Revenue Analysis
Airlines
Travel Arrangements
Denise Wright Education Details
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Business Administration And Management, General -
Tarrant County CollegeMusic Teacher Education -
International Aviation And Travel AcademyTravel And Tourism
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Music Teacher Education -
Cedar Hill High SchoolDiploma
Frequently Asked Questions about Denise Wright
What company does Denise Wright work for?
Denise Wright works for Bcd Travel
What is Denise Wright's role at the current company?
Denise Wright's current role is Registration Manager with BCD M&E - PWC account.
What is Denise Wright's email address?
Denise Wright's email address is de****@****vel.com
What is Denise Wright's direct phone number?
Denise Wright's direct phone number is +197297*****
What schools did Denise Wright attend?
Denise Wright attended University Of Phoenix, Tarrant County College, International Aviation And Travel Academy, Navarro College, Cedar Hill High School.
What skills is Denise Wright known for?
Denise Wright has skills like Customer Service, Hotels, Sabre, Business Travel, Tourism, Management, Travel Planning, Travel Management, Leisure Travel, Hospitality, Hotel Management, Online Travel.
Who are Denise Wright's colleagues?
Denise Wright's colleagues are Karen Kuehn, Estudillo Antonio, Shereva Burnette, Joseph Graham, Eva Maria S., Jennifer Devlin, Christin Rollié.
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Denise Wright
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