Denise Stone Email & Phone Number

Boston, Massachusetts, United States

Responsible for developing a strong and sustainable business relationship with current client accounts and supporting expansion efforts. Manage, track, and monitor progress against day-to-day operational work, milestones, and ongoing work plans. Partner with clients to troubleshoot issues and identify solutions. Track key internal; updates and performance indicators to share and collaborate with clients, Create reporting and educational materials for client-facing presentations to share updates, and overall performance. Manage and strategize on escalations

Responsible for Post-Acute operations for 5 Acute Care hospitals, 45 SNFs, and 7 HHAs in the BPCI program. Engage with skilled nursing facilities’ interdisciplinary teams to achieve the length of stay goals and ensure patient stability post-discharge. Reduced readmissions by 22.5% and maintained the length of stay within goals. Coordinate meetings with leadership at each performance network facility to report outcomes and recommend process improvements. Identify high-priority care redesign interventions to improve the performance and efficiency of facilities. Develop and evaluate SNF performance networks through monitoring of data and KPI. Collaborate with SNF and HHA partners to deliver specific disease care guidelines and tools to improve care. Conduct ongoing training and education on the BPCI program, software, and care redesign

Groton, Connecticut, United States

Developed specialized programming and education for the memory impairment unit at a skilled nursing facility. Certified Dementia Practitioner through Alzheimers Association

Madison, Connecticut, United States

• Developed a safe and timely discharge plan for all rehabilitation patients in a fast-paced sub-acute rehab unit• Supervised social work team and conducted all Department of Public Health requirements for in-servicing and documentation • Managed all insurance needs including managed care, Medicaid, and Medicare

Woodbridge Ct

Was responsible for all external and internal marketing for skilled nursing facility. Verified all insurances, and worked with many hospitals to generate referrals and assist with transition to either short term or long term stays.

Hamden Ct

Worked on a specialized Dementia and Alzheimer's unit as a social worker. Developed behavior care plans and worked with resident and families.