Denise Burns Email & Phone Number

Bellevue, Washington, United States

Supporting the Shared Services business with strategic development

Provided the role of functional architect managing in development of a transformational system for Gas and Electric field mobility system, transparent data transfer to SAP financial and outage management systems. Included dispatch functionality

Bellevue, Washington

Customer facing business representative on development of a multi year operational system for Gas and Electric customers.

Tacoma, Washington

Manager of the Customer onboarding and construction support to external and internal customers

Bellevue, Washington

Project management work on corporate initiatives involving work movement, process changes, SAP system enhancements.

Provide a lead role in analyzing and tracking business area performance in support of performance improvement initiatives. Lead statistical, financial and operational studies to support initiatives. Provide an experienced training resource for the department and other areas leading process improvement and project management tasks.

Management responsibility for store workload planning and store processed with efficiency improvements for 57 retail stores with annual sales of $1.3B.*Project management for acquisition of 17 additional selling locations representing $340M in annual sales.*Project management for opening and closings 3 selling locations.*Developed and implemented Innovative business ventures to accelerate merchandise velocity from the vendors to the selling floor. Delivered a $500K corporate savings in transportation expense.*Remote warehouse management providing service for store replenishment, processing and delivery of retail merchandise.*Store process development, improvement and measurement.

Trained 850 people on the principles of Six Sigma over the course of 2 years. Lead teams directly and indirectly on projects that returned a $8M savings to the corporation. Black Belt certified after delivering $1M savings on direct led projects.

Responsibility for Store Support team standard practices and efficiency improvements.Corporate liaison between Distribution Services, Merchants and Selling locations.Contributed to the profitability of 4 clearance centers through strategic planning and allocations of age merchandise, resulting in annual profits of $3M.

Managed all logistical related processes for 8 retail selling locations.Trained and developed management team and store associates on the operational practice requirements.Developed strategic plans for task execution within budget requirements for store management teams.

Implemented EDI / Cross Dock functionality to the servicing distribution center to Macy's Northwest (50 Stores).Devloped distribution processes and controls for 8 national distribution centers.Managed leadership teams and support staff of every distribution center work areas.

Change Management

Education record

Criminal Science

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