Denise M. Email & Phone Number

Los Angeles, California, United States

Receive and manage venue inquiries, schedule appointments, and provide guided tours to potential clients, and answer all questions.Collect deposits and create payment schedules to ensure clients meet fee deadlines in a timely manner before their event date.Serve as the primary liaison with vendors, securing insurance and ensuring compliance with venue policies.Supervise event staff, providing training and support to ensure high standards of service. Address and resolve any issues or conflicts that arise during events, ensuring client satisfaction.Assist in marketing and promoting the venue to attract new business and increase bookings. Capture and edit photos and videos during events, preparing and posting content across various social media platforms: Instagram, Facebook and TikTok.Gather and analyze client’s feedback regarding our venue and services to ensure continuous improvement and customer satisfaction.

United States

Welcomed and assisted guests at the venue's entrance, scanned tickets, and provided information about the park. I recommended premium products and ensured a smooth experience for guests. I also handled stroller and wheelchair rentals, expedited lines, and maintained safety standards and area presentation. Additional duties were part of my responsibilities.

Los Angeles, California, United States

As a front desk reception at a warehouse for a fashion company, some of my responsibilities included answering and directing calls to correct departments. As well as greeting incoming appointments, vendors and casting models to visit internal designers throughout the day. Part of my role included logging and creating invoices orders from customers from the showroom, cargo, retail and wholesale departments. I was assigned to be in charge of distributing all mail and packages from FedEx, UPS,USPS, Amazon to their corresponding departments. I was familiar with any office requests: maintenance, printing copying, organizing filing systems.

I excelled in guest services, ensuring an excellent experience for our customers. My responsibilities included cashier duties, handling numerous transactions daily. I assisted guests with their merchandise needs and effectively addressed questions, whether in person or over the phone. Knowledge of our current product lineup, store promotions, and upcoming events.

Alhambra, California, United States

I actively contributed to our sales team's efforts to boost revenue. I engaged in meetings with both the sales team and prospective clients, effectively presenting Xerox products and solutions. I conducted in-depth research on client company histories and potential clients to tailor our approach. I maintained equipment inventory and consistently met project deadlines, all while efficiently juggling various daily tasks. I managed and organized important meeting schedules and calendar dates to ensure seamless operations.

Carson, California, United States

Carson, California, United States

The Loker Student Union was the main building on campus where students can study, attend events and enjoy their free time with friends. As a Guest Services Representative I greeted and assisted guests in person, via phone calls, and online chats; answered any questions based on directions, departments and events happening on campus in a friendly and professional manner. My role also included assisting students with printing services as well as maintaining equipment, and troubleshooting printing issues. I managed and distributed vendor permits and facilitate equipment release forms for all events. My responsibilities consisted of my workstation, administration office, copy area and adjacent areas clean, stocked and wellorganized on a daily basis.

Carson, California, United States

Peer Supporter: assisted clients with one-on one discussion sessions focused on management and coped with common problemsParticipated in the Vagina Monologues: cast member- goals to end domestic violence against women and girlsCommittee: Marketed: posting up flyers, networking with other organizations, sending out emails etc. Merchandise: sold tickets, designed mugs, t-shirts, tote bags, calculations in profit etc.Student Leader: Women's RetreatOrganized and directed people in workshops during the Women’s Conference Offered on and off-campus resources/referralsAssisted students to personal and academic growth and self-explorationEmpowered women of all ages and backgroundsAttended workshops: sexism, racism, heterosexism, health, relationships, ageism, ableism, classism, and other forms of oppressionAttended main events: Take Back the Night, Women's Equality Day etc.