Office Assistant
Family Dental Care, Marie J. Basco Dds
Jacksonville, Florida Area
-Maintained front-to-back office efficiency by communicating patient flow, documenting patient data, and fostering staff-to-patient rapport. -Facilitated a robust business flow by scheduling appointments and contacting patients for follow-up.-Consulted patients on their treatment and payment plans.I came into this position not having any receptionist or office clerk experience, and therefore made it my mission to observe and absorb the protocol, terminology, and etiquette as quickly as possible. Since my first day, the challenge of multitasking, engaging with patients, and contributing to overall office efficiency have been the greatest rewards.