Denise Harmse Email and Phone Number

Managing the Credit Control team (x3), carrying responsibility for a book of R11m with clients including Massmart Builder’s Warehouse, and Mica DIY Depots.Facing the challenge of reducing Debtor’s days, resolving a crisis that had led to many accounts being over 120 days, driving the turnaround. Reporting to the Director & Owner.Special Notes--■ Led the implementation of a Debtors’ System – with corresponding training - to ensure ‘easy-to-find’ documents, quick response,… Show more Managing the Credit Control team (x3), carrying responsibility for a book of R11m with clients including Massmart Builder’s Warehouse, and Mica DIY Depots.Facing the challenge of reducing Debtor’s days, resolving a crisis that had led to many accounts being over 120 days, driving the turnaround. Reporting to the Director & Owner.Special Notes--■ Led the implementation of a Debtors’ System – with corresponding training - to ensure ‘easy-to-find’ documents, quick response, accuracy and a 100% up-to-date environment.■ Through a proactive, well organised approach, together with strict but fair negotiation and client relationship skills was able to reduce ‘debtor’s overdue’ by 45% – clearing the book from R1.4million (over 120 days) to R450 000 within 4 months; and meeting monthly targets.■ Created & instilled a culture of better organisation, of having proper systems and processes, of expert customer/account problem solving and effective negotiations.■ Used the enterprise system Syspro, together with Excel, Word and Outlook. Show less

Heading a Credit Control team and department (with a team of 2 Credit Controllers), with a book of R60m, including customers such as Edcon (Musica), Checkers, Look&Listen, etc.During the 10 years was promoted to Department Supervisor after starting as Credit Controller. Reported to the Financial Director.Special Notes--■ Gained advanced experience in negotiating large agreements with big corporations; learned to improve systems, to support management with accurate… Show more Heading a Credit Control team and department (with a team of 2 Credit Controllers), with a book of R60m, including customers such as Edcon (Musica), Checkers, Look&Listen, etc.During the 10 years was promoted to Department Supervisor after starting as Credit Controller. Reported to the Financial Director.Special Notes--■ Gained advanced experience in negotiating large agreements with big corporations; learned to improve systems, to support management with accurate, up-to-date reports. Additionally gained deep insight – by working closely with the Financial Director – into the workings of a large co.■ Developed a reputation for accuracy, innovation in finding solutions and for reliability and stability. Also adopted a hands-on communication style with clients, negotiating favourable deals.■ Used the Navision enterprise system as well as MS Office – Excel, Word, Outlook PowerPoint Show less

■ Senior Credit Controller | Robert Bosch, 1996 – 2000. Responsible for a R30m book and the FMCG account for Hyperama, Game and for Diesel Electric. Worked on the SAP R3.■ Credit Controller & Creditors | Advanced Product Technology, 1994 – 1996. Supervising a debtors’ book of R5m; also assisted the Administration Manager and handled payments.■ Creditors’ Clerk | Metallurgical Processes, 1993/4■ Creditors’ Clerk | Bonny Bird Farms, 1990 - 1993■ Creditors’ Clerk |… Show more ■ Senior Credit Controller | Robert Bosch, 1996 – 2000. Responsible for a R30m book and the FMCG account for Hyperama, Game and for Diesel Electric. Worked on the SAP R3.■ Credit Controller & Creditors | Advanced Product Technology, 1994 – 1996. Supervising a debtors’ book of R5m; also assisted the Administration Manager and handled payments.■ Creditors’ Clerk | Metallurgical Processes, 1993/4■ Creditors’ Clerk | Bonny Bird Farms, 1990 - 1993■ Creditors’ Clerk | Premier Equipment, 1998 – 1990■ Accounts & Data Clerk | Tommy Martins Motors, 1983 – 1987■ Credit Controller | Trust Bank Credit Card Division, 1980 - 1993 Show less