Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands. We find, acquire and retain customers for brands around the world.

Aspen Marketing Services, a division of Epsilon, strategically integrates data, technology and creatively-fueled agency services with an extreme commitment to serving clients and driving their business results

Digital Intersection is an integrated marketing services agency that combines both online and offline solutions like ecommunications, online destinations and social media as well as traditional direct marketing communications channels to achieve clients' acquisition, retention and loyalty marketing objectives. • Overall project planning, scheduling, and timetables for deliverables. • Oversee project testing, revisions, and quality assurance processes while gathering data and preparing… Show more Digital Intersection is an integrated marketing services agency that combines both online and offline solutions like ecommunications, online destinations and social media as well as traditional direct marketing communications channels to achieve clients' acquisition, retention and loyalty marketing objectives. • Overall project planning, scheduling, and timetables for deliverables. • Oversee project testing, revisions, and quality assurance processes while gathering data and preparing appropriate documentation. • Create cost estimates for customers based on project specifics and maintain an approved budget. • Gather project requirements, define project scope, and act as a liaison between clients and the development team. Show less

Seasoned direct marketing professional with experience in all vertical markets. Thorough knowledge of list, print, database, laser, lettershop and response processing. Expert in package design for maximum production and postal efficiencies. Develops personal and relevant communications leveraging cross-media solutions.

Responsible for all aspects of the client relationship including but not limited to strategic planning, budgeting, account profit & loss, resource allocation, integration of Epsilon's products and services, project delivery and client satisfaction. Provide leadership in the training and development of assigned staff, including coaching and mentoring, performance management, presenting in team and department meetings. Involvement with Senior Management to identify process improvement… Show more Responsible for all aspects of the client relationship including but not limited to strategic planning, budgeting, account profit & loss, resource allocation, integration of Epsilon's products and services, project delivery and client satisfaction. Provide leadership in the training and development of assigned staff, including coaching and mentoring, performance management, presenting in team and department meetings. Involvement with Senior Management to identify process improvement opportunities in order to exceed client expectations. Show less

Interfaced with Regional Sales Managers within eCRM and USBC Groups regarding sales training on direct mail productionDeveloped sales training programs for Relizon eCRM Group including assessing training needs, training design, delivery and measurementMarketing team member active in strategic planning for product marketing, communications, and customer satisfaction for Relizon eCRM Group Employed such skills as listening, negotiating, coaching, testing and measurement, strategic… Show more Interfaced with Regional Sales Managers within eCRM and USBC Groups regarding sales training on direct mail productionDeveloped sales training programs for Relizon eCRM Group including assessing training needs, training design, delivery and measurementMarketing team member active in strategic planning for product marketing, communications, and customer satisfaction for Relizon eCRM Group Employed such skills as listening, negotiating, coaching, testing and measurement, strategic planning, facilitating process improvement and organizational change. Relizon acquired Epsilon Marketing. Show less

Coordinate all phases of production for direct marketing programs from strategic planning through response analysis. Purchase from outside sources and oversee quality control in the areas of list, creative services and print production. Coordinate and oversee the areas of data processing, outbound telemarketing, inbound IVR and program tracking with company formed strategic alliances. Coordination and quality control for lettershop operations such as bindery, inkjet, inserting and handwork.… Show more Coordinate all phases of production for direct marketing programs from strategic planning through response analysis. Purchase from outside sources and oversee quality control in the areas of list, creative services and print production. Coordinate and oversee the areas of data processing, outbound telemarketing, inbound IVR and program tracking with company formed strategic alliances. Coordination and quality control for lettershop operations such as bindery, inkjet, inserting and handwork. Assist Sales in daily communication with clients regarding quoting of new business, scheduling and status of current projects and invoicing of completed programs.Inc 500 Fastest Growing Companies in 1995Responsible for day-to-day indirect supervision of Account Representatives (30) Provided coaching, counseling and development of Account RepresentativesLead team in development of new processes and procedures.Project lead for installation of Printstream (ERP) system. Show less

Primarily envelope production company which recruited select direct mail experts to help cross-sell direct mail programs to existing envelope clients. Missouri Encom was divided and sold as Ambassador Envelope and Sterling Direct.

Coordinate mailing programs through various departments in a vertically integrated direct mail company.Act as a liaison between Client, Sales and Production by means of written and verbal communications.Assisted Sales in written proposals and presentations to pitch capabilities.Outlined specs to Purchasing for buyouts.Wrote job instructions for all departments including list, creative, data entry, data processing, mailing and fulfillment. Performed quality control checks for… Show more Coordinate mailing programs through various departments in a vertically integrated direct mail company.Act as a liaison between Client, Sales and Production by means of written and verbal communications.Assisted Sales in written proposals and presentations to pitch capabilities.Outlined specs to Purchasing for buyouts.Wrote job instructions for all departments including list, creative, data entry, data processing, mailing and fulfillment. Performed quality control checks for all production processes. Show less