Denise George Email & Phone Number

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Worked with cross platforms as Product/Business Analyst, Project Manager for various departments.Created project definition documents and financial analysis leading into the creation of project packages. Gathered and analyzed data to establish and maintain corporate business policies, processes, and procedures in order to provide support to.

Worked From Home

Worked with cross platforms as Product Analyst for the Product & Service Management department.Worked with project sponsors and others to gather information needed in order to create, modify and update documents.Created project definition documents and financial analysis leading into the creation of project packages.Worked with members of the team to gain.

Worked From Home

Worked with cross platforms globally as Project Coordinator for multiple Wholesale Technology projects. Provided support managing, planning, and monitoring key projects. Gathered and analyzed data to establish and maintain corporate business policies, processes, and procedures in order to provide support to projects. Created reports on projects from.

Worked From Home & Wells Fargo; Philadelphia, PA

Project Coordinator / Project Manager (Consultant) -- TelecommuteWorked with cross platforms globally as Project Coordinator for multiple Wholesale Technology projects.Provided support managing, planning, and monitoring key projects.Gathered and analyzed data to establish and maintain corporate business policies, processes, and procedures in order to.

Office In Christiana, DE & Worked From Home

Performed root cause data analysis, project scheduling, trending and solutions, worked remotely.Project coordinator of all Risk Operations projects.Created reports based on data analysis and project information.Created policies and procedures for Risk Operations based on legacy data, projects and new work being completed.Researched to discover any issues.

Reviewed and coordinated software for company-wide system upgrades.Lead project coordinator for upgrade projects.Gathered and analyzed data to establish and maintain corporate policies, processes, and procedures.Involved in the testing process and all testing meetings; also notified and chose testers, gathered testing information and reported on testing.

Managed and coordinated projects working directly with various banks. Coordinated, implemented and supported client conversions and changes.Created, updated and maintained project plans, forms and documentation as needed. Prepared and facilitated Line of Service, Program Review and Weekly Reviews.Supported and implemented Project Management policies &.

Performed root cause analysis, trending and solutions on a daily, weekly and monthly basis which included global as well as individual metrics. Collaborate with other business areas to create solutions for the helpdesk and create changes within knowledge and process. Initiated and worked on a web portal project for, I met with users and gathered.

Coordinated, implemented and supported the conversion of over 2000 corporate bank accounts during an acquisition for the Implementation Services Group. Created and updated all documentation involved in project.Created, updated and maintained project plans. Contacted individual clients to assure customer satisfaction.

Managed all of the projects for the Desktop Engineering group. This includes overseeing, coordinating, organizing, determining scope of work to be completed and determining the direction of the business units. Created and updated multiple documentations for various projects as needed.Created, updated and maintained project plans using MS.

Coordinated, implemented and supported the rollout from QNX 4.23A to QNX NT. Configured, installed and maintained machines supporting QNX NT. Created client installation of the NT software that will work on WIN 95/98/ME & NT/2000. Created manufacturing image for instrument computer for NT. Created computer installation for upgrading a QNX 4.23A to NT.

Supervised a team of approximately 30 people including LAN Administrators, DBA's, Network Technicians and Helpdesk personnel. Coordinated and organized the restructuring of the IS Department, including determining the direction of the business units, to make the team more effective and efficient. Reviewed, created and updated all documentation within this.

Supervised helpdesk personnel and was responsible for team motivationCreated documentation for the helpdesk and updated procedures.Responsible for meeting and exceeding SLA's and generating reports for management.Actively answered questions and solved problems for both employees and customers.