Denise Scully Email & Phone Number

Liberty Hill, TX

Public Online School Mentor * Utilized the K12 Public Online School and mentored an elementary (4th and 5th grade) and high school (10th and 11th grade) student for 2 years requiring supplemental teaching of key components to increase understanding* Ensured that a schedule was maintained and that weekly and monthly meetings were attendedHome School.

Snoqualmie, WA

* Immersed in all aspects of City Management with an emphasis in policy research and development* Researched, evaluated, and developed a new policy requiring modification of an existing city ordinance* Contributed, facilitated, and presented information at City Council Meetings and Senior Staff Meetings* Researched, created, and presented a team building.

Everett, WA

• Manages an assigned complex high-volume child support caseload, within program standards, policies, procedures, and mandated timeframes while utilizing all appropriate performance measurements.
• Reviews, evaluates, and makes initial determinations on requests for services from a variety of sources
• Interprets case information and conducts case actions for needed establishment and/or enforcement of child support and medical support orders in compliance with State laws, rules, regulations, and procedures
• Reviews child and medical support orders for initiation of modification procedures as needed including actual modification and finalization of various administrative orders
• Maintains current knowledge of child and medical support laws, rules, policies, and procedures
• Maintains current knowledge of all applicable child and medical support computer programs while assuring case data is entered accurately and appropriately in the Support Enforcement Systems (SEMS)

Monroe Correctional Complex

• Research policy, procedures and regulations throughout the grievance procedure
• Track grievance from start to finish to ensure it is complete for legal purposes
• Maintain confidentiality of all grievances and information pertaining to them
• Assign grievance to upper management staff for investigations within all 5 facilities
• Interview and problem solve with inmates to reach an informal resolution if possible
• Implemented a more efficient filing process

Redmond, WA

* Began as a sales associate and promoted within 4 months* Perform markups and markdowns * Prepare signs and displays to procure larger purchases* Customer Service with a smile* Cashier duties* Stock crew

* Regional Manager promoted me to the credit department* collection calls with impressive outcome* process credit applications* data processing* Microsoft Office, Mincron system* A/R, A/P, payroll records, bank deposits, and cash reconciliation* Process Vendor Return * Designed and introduced a new more efficient filling system* General office duties.

created plumbers schedules* Dispatched plumbers* Excellent customer service with sometimes frantic customers* Microsoft Word, Quick Books, and Dispatch Pro. * A/R, A/P, deposits, customer billing, and daily time sheets.* Multi line phones with some on call after hours, lots of data entry, and filing.* Staff training, employee meetings, formulated new forms.

* The most demanding position in the kitchen, the fry station and inside expo* Team motivation and training new members of the team* Managed to cover the kitchen for two hours by myself everyday at shift change.* Opening preparation cook* Receiving in the bi weekly truck* Restocking * Cleaning duties, and quality control.

Master Of Arts (Ma), Policy Studies

Bachelors, Social Science

Activities and Societies: Inducted into the National Honors Society: Alpha Sigma Lambda

Aa, General Education

Aa, General Education

Diploma, Honors

I graduated at mid term because I had finished all of the classes with the necessary credits early.