Denise Joseph Email & Phone Number

New York, New York

Greater New York City Area

o Responsible for driving new project initiatives, RFI/RFP creation and evaluation, vendor selections, system implementations and communication to all levels of the organization. o Leading project planning and approval processes, defining staff resource schedules, and developing and managing project budgets between $500K - $20M. o Negotiating contract terms and tracking vendor deliverables against contracted commitments. o Analyzing business processes and application requirements across multiple divisions. o Managing in-house and off-shore development teams using both Agile and Waterfall methodologies.o Direct business process transformation and adoption of new tools to support operational efficiencies. o Responsible for recruiting, onboarding and managing teams of experienced IT and business professionals.

New York, Ny

o Developed a structured implementation methodology approach and introduced a standard toolset and processes for managing new client engagements.o Managed system implementations with a focus on stakeholder objectives, risk mitigation, business process mapping and on time delivery. o Supported pre-sales initiatives and drove the process to scope work effort and SOW development.o Lead all aspects of ongoing client and vendor relations, and instituted corporate process and documentation guidelines to support the successful management and delivery of new product features. o Supported Agile development of application enhancements, facilitated daily scrum meetings and client facing sprint review meetings. o Organized the effort to institute a senior client advisory board and established topic specific webinars for the end-user community.

New York, Ny

Teach business education and information technology classes at the middle school level in the Neshaminy School District, Langhorne, PA.

New York,Ny And Silver Spring, Md

Director, International Business Analysis (2001 – 2004)o Primary liaison for third party software vendor and DCI executives in Asia, Europe and Latin America.o Remotely managed a staff of analysts responsible for documenting business requirements and developing system test plans for third party software.o Provided DCI executives with weekly project status reports and issue resolution plans.Director, International Project Management (1998 – 2000)o Responsible for the overall IT management of a global project to provide advertising sales, program scheduling, commercial operations and billing functions for all international business units.o Directed a team of global project managers and business analysts, based in Europe, Asia and Latin America, during the requirements analysis phase. o Managed the Request for Proposal (RFP) process to compile all business and system requirements into a comprehensive document for distribution to selected vendors. o Evaluated and summarized RFP responses, guided international management team through the vendor selection process, and facilitated the contract negotiation phase.Manager, Business Analysis (1995 – 1997)o Lead analyst for Advertising Sales and Sales Support during implementation of an enterprise wide system to support all of DCI’s networks in the United States. o Documented and prioritized functional gaps and interfaced with third party software vendors. o Managed a team of business analysts responsible for ongoing application testing, management report generation and general business system support, troubleshooting and resolution.

Bba, Management Information Systems

Participated in the Cooperative Education Program and worked full-time for both IBM and Prodigy Systems prior to graduation.

Master Of Science In Education, Business, Computers & Info Technology Education

Activities and Societies: Pennsylvania Business Education Association (PBEA) Certified Business and Technology teacher for grades K-12.

International Business

International Business courses: Management, Economics & Finance