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Denis Gathua Email & Phone Number

IT Incident Manager at Sportserve
Location: Nairobi, Nairobi County, Kenya 7 work roles 2 schools
1 work email found @cloudfactory.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@cloudfactory.com
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Current company
Role
IT Incident Manager
Location
Nairobi, Nairobi County, Kenya
Company size

Who is Denis Gathua? Overview

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Quick answer

Denis Gathua is listed as IT Incident Manager at Sportserve, a company with 533 employees, based in Nairobi, Nairobi County, Kenya. AeroLeads shows a work email signal at cloudfactory.com and a matched LinkedIn profile for Denis Gathua.

Denis Gathua previously worked as IT Shift Manager at Sportserve and Chief Executive Officer at The Lance Foundation. Denis Gathua holds Itil V4 Foundation In Itsm from Mwasuki Technologies.

Company email context

Email format at Sportserve

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{first}.{last}@cloudfactory.com
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AeroLeads found 1 current-domain work email signal for Denis Gathua. Compare company email patterns before reaching out.

Profile bio

About Denis Gathua

Experienced Information Technology Assistant with a demonstrated history of working in the utilities industry. Skilled in Technical Support, Teamwork, Microsoft Azure, User Management, and Microsoft Office. Strong information technology professional with a Bachelor's degree focused in Information Technology from Masinde Muliro University of Science and Technology.

Current workplace

Denis Gathua's current company

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Sportserve
Sportserve
IT Incident Manager
Nairobi, KE
Website
Employees
533
AeroLeads page
7 roles

Denis Gathua work experience

A career timeline built from the work history available for this profile.

It Shift Manager

Current

Responsibilities: Manage application availability and operations: Oversee all aspects of the major incident management process, from alert detection or receipt of incident tickets from the customer/business to incident resolution. Maintain JIRA Service Management incident tickets as per Standards and follow through with all related parties until ticket.

Dec 2023 - Present

Chief Executive Officer

Current

Strategy Development and Planningo In collaboration with the Board of Directors, the staff and other keystakeholders, the CEO develops and executes the Foundation’s strategic plan,long term goals and operational plans.Fund and Donor Developmento Ensures a sustainable asset base by building long-term relationships with keydonors and fund holders based on.

Feb 2019 - Present

Senior It Service Delivery Analyst

Nairobi, Kenya

Oct 2022 - Aug 2023

It Service Delivery Analyst

Kenya

Jun 2022 - Oct 2022

It Assistant

Nairobi, Kenya

  • Provide Tier 1 & 2 help desk support for technical assistance in person, via phone chat using Atlassian Jira ticketing system, and follow up with customers and users to ensure complete resolution of issues
  • Implementation of ITSM/ITIL toolsets and collaboration of the use of ITIL service desk best practices and process-basedservice management framework
  • Optimization of IT infrastructure including network, communication equipment to ensure optimal performance and operations across the workplace
  • Managing operating systems and cloud-based active directories in liaison with AWS engineers
  • Intermediate experience on Desktop applications, Operating Systems,antivirus, and Networking technologies
  • Microsoft 365 administration including Azure AD, Microsoft 0365 administration, Active Directory
Oct 2020 - Jul 2022

Information Technology Intern

The National Treasury -Kenya

Nairobi, Kenya

  • Performed troubleshooting and diagnostics of IT related equipment as well system support and maintenance Installing and configuring computer hardware, software,systems
  • Monitoring and maintaining computer systems, networks and users
  • Responding to service issues and requests
  • Routine maintenance of computing equipment
  • Network troubleshooting, support
  • installation of relevant peripherals and devices.
Mar 2019 - Sep 2019
Team & coworkers

Colleagues at Sportserve

Other employees you can reach at asianlogic.com. View company contacts for 533 employees →

2 education records

Denis Gathua education

Itil V4 Foundation In Itsm

Mwasuki Technologies

Bachelor'S Degree, Information Technology

Masinde Muliro University Of Science And Technology

Activities and Societies: Networking, Administration and Support

FAQ

Frequently asked questions about Denis Gathua

Quick answers generated from the profile data available on this page.

What company does Denis Gathua work for?

Denis Gathua works for Sportserve.

What is Denis Gathua's role at Sportserve?

Denis Gathua is listed as IT Incident Manager at Sportserve.

What is Denis Gathua's email address?

AeroLeads has found 1 work email signal at @cloudfactory.com for Denis Gathua at Sportserve.

Where is Denis Gathua based?

Denis Gathua is based in Nairobi, Nairobi County, Kenya while working with Sportserve.

What companies has Denis Gathua worked for?

Denis Gathua has worked for Sportserve, The Lance Foundation, Cloudfactory, M-Gas, and The National Treasury -Kenya.

Who are Denis Gathua's colleagues at Sportserve?

Denis Gathua's colleagues at Sportserve include Binsar Halomoan Sihaloho, Konstantinos Loukas, Melvin Ross Atalia, Ken Fang, and Davit Musaelyan.

How can I contact Denis Gathua?

You can use AeroLeads to view verified contact signals for Denis Gathua at Sportserve, including work email, phone, and LinkedIn data when available.

What schools did Denis Gathua attend?

Denis Gathua holds Itil V4 Foundation In Itsm from Mwasuki Technologies.

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