Deniz Rawls Email & Phone Number

Forney, TX, US

Liaison between IT and the business, continuously enhancing, fixing, and testing the customer facing SaaS application used by 18+ million customers and internal insurance agents. Responsible for significant improvements in application reliability, state legal compliances, and customer usability.- Develop multiple user stories and user acceptance criteria.

Aggregated data from disparate business sources into the data lake for use by master data management, enterprise data warehouse, and business intelligence initiatives. This facilitated enhanced analytics by business partners which allowed for reduced expenses, more accurate estimations, and improved cross-departmental collaboration.- Trained, mentored, and.

Key contributor to quality assurance team for critical business models that controlled pricing for 18+ million customer insurance policies. This effort resulted in adherence to state regulations and filings, ensuring legal and ethical processes, and preventing punitive fines.- Tasked with creating and executing test plans with dozens of test cases for 8.

- Completed training early as part of accelerated pilot group- Tasked by trainers to create and distribute agent training drills- Distributed relevant information and tips often to encourage overall team excellence- Consistently maintained excellent metrics while strictly adhering to GEICO’s underwriting guidelines

Mba - Information Technology Management

Bachelor'S Degree, Business Administration/Computer Information Systems