Deniz Hepsakaryalı Email & Phone Number

• English to Turkish Game Localization
• Translation of new content to be included in various games from English to Turkish
• Proofreading former translations
• Using CAT Tools such as SDL Trados, MemoQ and Crowdin
• I am currently working on localization projects for companies such as Ubisoft and SEGASome of the games I took part in and I've been credited with:o Tom Clancy's Rainbow Six Siege (Ubisoft)o Tom Clancy's Rainbow Six.

• English to Turkish Game Localization
• Translation of new content to be included in various games from English to Turkish
• Proofreading former translations
• Using CAT Tools such as SDL Trados, MemoQ and Crowdin
• I am currently working on localization projects for companies such as Ubisoft and SEGASome of the games I took part in and I've been credited with:o Tom Clancy's Rainbow Six Siege (Ubisoft)o Tom Clancy's Rainbow Six.

English to Turkish Game Localization

• English to Turkish Game Localization & QA
• Translation of new content to be included in various games from English to Turkish
• Proofreading former translations
• Using CAT Tools such as MemoQ and Memsource

Istanbul, Turkey

• Warface Turkey Customer Support
• Responding to player tickets via Kayako customer support tool for Warface Turkey.
• Active use of the following tools for responding to tickets, account management and payments;o Database: Kibanao User Management: Optool (2016)o User Management: Helena (2017 – 2019)o User Management: Lilao Payment.
• Responding to the messages sent by users to the official Facebook page. Referring users to Kayako when further investigation is necessary. Checking comments, and editing, deleting messages and/or blocking users, if.
• Creating, updating informative articles and adding the articles from relevant English resources after translating them to Turkish for the players to access on the general section of Kayako. Warface Turkey Forum.
• Responding the questions asked by players via Warface Turkey forum page, referring them to related departments, if necessary.

Istanbul, Turkey

I was present during the establishment of Escape Hunt Istanbul branch to receive basic training and review similar room escape games.

Izmir, Turkey

• Dragon Nest Turkey English to Turkish Translation
• September – December 2014: English to Turkish translation of MMORPG Dragon Nest for Turkey server.
• We used Microsoft Excel 2010 for translation. Dragon Nest Turkey Game Master
• December 2014 – August 2015: Dragon Nest Turkey Game Master job content;Dragon Nest Turkey Forum Moderation
• Responding to the questions of players via Forum. Making posts for the contents of the upcoming updates and news. Editing or deleting the messages of players in accordance with the regulations of the Forum. Dragon Nest.
• Handling the tickets of players via the tool, Box Office.

Ankara, Turkey

• Céiron Wars Q.A. Tester
• Testing upcoming updates on the Local Test Server. Reporting errors and bugs. Checking gameplay.
• We have used Pivotal Tracker for the update list.Céiron Wars Customer Support
• Handling the tickets of players via Admin Panel.Céiron Wars Forum Moderation
• Editing or deleting the messages of players in accordance with the regulations of the Forum, and imposing certain bans and restrictions when necessary.

Ankara, Turkey

• Umaykut Online Q.A. Tester
• Testing upcoming updates on the Local Test Server. Reporting errors and bugs. Checking gameplay.Umaykut Online Customer Support
• Resolving the tickets of players via Admin Panel.Umaykut Online Forum Moderation
• Editing or deleting the messages of players in accordance with the regulations of the Forum, and imposing certain bans and restrictions when necessary.Céiron Wars Q.A. Testing
• Testing upcoming updates on the Local Test Server.

Bachelor'S Degree, Philosophy

Education record