Senior Associate
Boston, Massachusetts, Us
• Manage all training development for one of RAIN Group’s largest clients, including conducting interviews with senior management, creating flashcards, conducting mystery shopping, and co-authoring a training knowledge base.• Demonstrated immediate positive impact on overall quality of training offerings, by completely revamping online lessons created by a third-party instructional design firm upon hire.• Create content and ensure technical functionality for 6 public online learning programs, Selling Consulting Services, RAIN Selling Online, Selling AEC Services, MSP Selling, Entrepreneurial Selling, and The Relationship Strategy Program.• Built 3 of RAIN Group’s 6 online learning environments from scratch, including animating visual presentations, audio editing, creating exercises, and filming subject matter experts.• Designed a user-friendly lesson page structure for online programs, which was enthusiastically accepted by management, and rolled out to 3 online learning environments within 2 months.• Increased attractiveness of online training offerings by researching a way to make lessons iPad compatible.• Trained self on Visual Basic coding language and built a Sales Goal Planning Tool, Opportunity Planning Tool, and Account Management Tool, all of which serve as key differentiators in the market.• Uncovered a new revenue source ranging from $60,000 to $100,000 per engagement by creating custom learning simulations using Articulate Storyline.• Trusted by management to provide support for hiring, including reviewing resumes, interviewing candidates, handling relationships with external recruiters, and welcoming new team members.• Moderate monthly live webinars for all online training programs and handle email marketing communications to participants.