Denys Markov Email & Phone Number

United Arab Emirates

United Arab Emirates, Dubai Based

In this role, I oversee all sales channels across the UAE, driving a 92% year-on-year sales growth and maintaining a client retention rate of over 90%. I have successfully built and nurtured partnerships with leading luxury and premium brands, including EMAAR, Four Seasons, Ritz Carlton, Addmind, Tim Hortons, Nando's, Gastronaut, and others.Key Achievements:▪️Increased overall market share by expanding VOSS's presence across new key outlets and strengthening relationships with existing partners.▪️Grew revenue by 92% annually through strategic business development, product launches, and promotional campaigns.▪️Achieved a 90% client retention rate by fostering strong relationships with premium and luxury clients, ensuring long-term partnerships and brand loyalty.▪️Expanded distribution network to include new hotel chains and restaurants, adding a significant boost to visibility in the market.Key Responsibilities:▪️Achieve volume and revenue targets in alignment with company objectives.▪️Develop, train, and motivate supplier relationships and key partner sales personnel throughout the UAE.▪️Communicate new business developments to stock controllers to ensure consistent supply management.▪️Build a robust network among key influencers and decision-makers within premium and luxury outlets.▪️Train and educate staff to create brand champions in key locations.▪️Foster professional relationships across outlets to enhance VOSS distribution and sales.▪️Ensure compliance and execution of distribution agreements and brand-building activities.▪️Support distributor teams in cultivating brand loyalty within premium hotels and restaurants.▪️Collaborate with the Market Director to identify opportunities and strategize for new business acquisition.▪️Submit monthly performance reports to highlight achievements against targets and competitor activities.

Uae

Key Responsibilities:▪️Developed sales plans and budgets to achieve or exceed annual sales objectives for the region.▪️Led a team of sales representatives, driving product sales to meet regional targets.▪️Provided customers with information on new and improved products to enhance sales.▪️Coordinated inventory management to ensure timely delivery and customer satisfaction.▪️Established an efficient distribution network for comprehensive product availability.▪️Team Leadership: Managed a team of 4 drivers, 5 sales representatives, and 2 merchandisers.Key Achievements:✔️ Increased client base by 60% and sales by 45% in 2014.✔️ Trained and developed a team of five new sales executives who achieved 110% of their sales targets within three months.✔️ Achieved an 85% increase in sales in 2015.This was my second role in the UAE, where I gained valuable local sales experience. It served as the perfect first step into the HORECA and retail channels, facilitating the activation of our products across the GCC region. I am grateful to all my colleagues for their support and collaboration during this journey.

Uae, Dubai

Key Responsibilities:▪️Team Briefings: Conducted briefings for the service team two minutes before the restaurant opened for lunch and dinner, aligning the team on daily goals and special offerings.▪️VIP Guest Relations: Delivered exceptional service to VIP guests, ensuring their needs were met and their dining experience was memorable.▪️Operational Support: Observed all service stations and provided assistance as needed, promoting teamwork and efficiency.▪️Customer Satisfaction Monitoring: Actively checked on customer satisfaction, addressing any concerns to enhance the dining experience.▪️Team Leadership: Led a team of 14 waitstaff, fostering a collaborative environment that encouraged high performance and professional development.Cross-Training Initiatives:▪️ Gained expertise in Food & Beverage service and wine/whisky selection.▪️ Developed skills in table service and team management.Professional Growth: This role marked my first job in the UAE, where I initially faced language barriers, learning to communicate effectively in English. My experience at Rmal Hospitality provided me with in-depth knowledge of the HORECA industry, laying a strong foundation for my subsequent sales roles. The insights I gained here have proven invaluable in understanding customer service and operational excellence in the food and beverage sector.

Mariupol, Donetsk, Ukraine

Key Responsibilities:▪️Sales Growth: Achieved significant sales increases for Kraft Foods products by implementing targeted strategies and optimizing team performance.▪️Target Achievement: Consistently met and exceeded sales targets through effective goal-setting and performance analysis.▪️Customer Relationship Management: Developed and maintained strong relationships with a diverse customer base, enhancing customer satisfaction and loyalty.▪️Market Analysis: Conducted comprehensive market research to inform sales strategies and identify emerging opportunities, keeping abreast of competitor activity.▪️Sales Strategy Development: Designed and executed innovative sales strategies and team targets to drive performance and market penetration.▪️Data-Driven Insights: Analyzed sales figures and metrics to provide actionable insights and reports to the General Manager.▪️Training & Development: Participated in and facilitated training sessions, including: ✔️ Sales Mathematics ✔️ Effective Merchandising ✔️ Client Engagement Techniques ✔️Management Communication Skills ✔️ High-Management Leadership Program (3 months)Professional Growth: Working at Mondelēz International, a globally recognized leader in the food industry, provided me with invaluable experience in sales management and team development. The opportunity to learn from top trainers in Ukraine enhanced my skills in strategic selling, customer engagement, and high-level management.