Dennis Barrett Email and Phone Number

Facilities Manager for 3 sites for CBRE. Jersey City, New York City, Washington D.C.

Managed over 75 associates and 4 lead supervisors that are responsible for receiving and processing merchandise, cleaning and building stockrooms and responsible for all Omni-Channel (Buy Online Ship to Store). Formulated strategies for shipments, equipment deliveries and distribution, as well as allocation for excess inventory. In turn, reduced shortage in the district. +4% to pl which saved the district $2M.Implemented new workload practices for better streamlined communication as well as effectiveness in organization. Effort resulted in faster processing of merchandise to help the District and Omni-Channel department with a yearly average of ROT (Ready on Time) at 94% +2 to LY.Responsible for Safety Compliance within the district. 100% safety compliance throughout the district for all associated and supervisors reported. +5 to LYImplemented engagement strategies for improving culture through scheduled meetings and accountability. DRT (District Resource Team) employment turnover rate dropped 7% to LY.Implemented a system to track devices through Microsoft Excel and Blue Wave technology. Was able to locate and retrieve over 50 devices that were misplaced or not returned by associates.Managed and budgeted hours for the district team based on Hours allocated to the district, shuttle forecasts of shipments, as well as sales revenue and traffic throughout the district. Integrated Hours (+10 to planned goal of targeted hours). Macy’s, Herald Square,

Responsible for Customer Service to provide the bestexperience for the customers.Managed over 60 associates, responsible for POSsystems, giving proper change daily, clean cash wraps,weekly goals and opening loyalty programs for profitmargins.Implemented a customer service strategy to get associates more willing and more engaged. Effort yield a 65.4 customer service score for the season +5 to LY, and flat to plan. Established weekly sales goals for the department and monitored activity to ensure associates were accountable. Beat LY for the season of 2018, + $700k to pl and +$1.2M to LY before promotion.

Responsible for Customer Service to provide the bestexperience for the customers.Managed over 15 - 25 associates, responsible for POSsystems, giving proper change daily, clean cash wraps,weekly goals and opening loyalty programs for profitmargins.Set expectations through effectively holding associatesaccountable and using personal and positional power tounderstand work ethics.Beat LY in a group of vendors. Nike +8.9 $141.0,Adidas +11.8 $81.4, Under Armour +363.3 $70.4$10M volume

Responsible for signing and merchandising the floor through deciphering reports. Driving Omni-Channel initiative through an effective pick rate.Recruited, interviewed and on – boarded brand new stock team members to deliver shoes in timely fashion using the ELS systemRecruited top talent, which were over 30 associates and trained them on all ELS functions as well as cross – trained them on hoeto merchandise shoe tables, scan for markdowns and rectify missed mated pairs.Developed over 75 stock associates by setting expectations of the customer being the priority by utilizing the Macy’s Magic Program Achieve sales of $11.3M, which was +1% to plan and +9% to LYPromoted to Sales Manager Men’s Active