Dennis C. Email & Phone Number

Simcoe County

As the Transit Manager for Simcoe County LINX Transit, I held the responsibility of planning, organizing, and directing all transit activities. During my tenure, the system experienced over 80% growth within four years, connecting communities within the County of Simcoe and beyond. This expansion facilitated citizens' access to essential social, educational, commercial, and other services.I oversaw the regional transit system and led the development and implementation of the overall business plan. Providing leadership, direction, and support to the Transit Department, I coached and supported team members in meeting service expectations, departmental goals, and objectives.Advancing in my transit career to a leadership role, I have demonstrated proven experience in leading teams and fostering growth across a complex, diverse, multi-stakeholder environment. My approach values the positive power of relationships, and I possess effective communication and listening skills necessary to understand and meaningfully address priorities, concerns, and perspectives with respect.Recognized as an effective leader, I have a reputation for working respectfully and productively with unions and exempt staff. My demonstrated ability to plan, organize, coordinate, and deliver transit services, projects, budgets, and programs is complemented by extensive experience in the field.

Midhurst, Ontario

Route Development:I played a pivotal role in creating three new transit routes, overseeing the formulation of fare structures and infrastructure.Technology Oversight:I managed the implementation and supervision of various transit technologies.Ridership Reporting:I developed and assessed ridership reports for both conventional and specialized transit services, establishing standard operating procedures.Customer Service Management:I was responsible for preparing customer service alerts and notices for service disruptions, addressing concerns both internally and externally.Bus and Technology Procurement:I collaborated on the procurement of new buses and the integration of smart bus technology.Cross-Departmental Collaboration:I partnered with other departments to contribute to the development of a comprehensive marketing strategy.Contractor Relationship Building:I strengthened the relationship with the bus contractor.Safety Culture Establishment:I successfully created and nurtured a strong safety culture within the transit operations.

133 Welham Road, Barrie Ontario

Oversight of Workplace Safety and Insurance Board Matters:Managed and oversaw Workplace Safety and Insurance Board matters, ensuring compliance and efficient resolution.Cultivation of Safety Culture:Established a pervasive safety culture throughout Barrie Transit, emphasizing a team approach and individual responsibility to achieve common goals.Strategic Safety Metrics Review:Conducted daily, weekly, and monthly reviews of key safety and training metrics, recommending strategies and solutions for continuous improvement.Comprehensive Reporting to Management:Provided regular reports and updates to management on safety and training department efforts, training initiatives, incident history, and WSIB claims status.Development of Safety Policies and Procedures:Developed comprehensive safety policies, standard operating procedures, and training manuals with effective learning aids.Project Site Compliance Oversight:Oversaw project site plans, ensuring alignment with corporate values and compliance with requirements and initiatives.Thorough Accident Investigation:Investigated all accidents, near-miss incidents, and occupational injuries meticulously to determine root causes. Identified preventive measures and managed return-to-work activities.Strategic Planning Assistance:Assisted the Safety Director in implementing short and long-term strategic planning, focusing on Human Performance and Behavior-Based safety programs.Regulatory Compliance and Interpretation:Provided interpretation of applicable governmental and state regulations as they pertained to company business initiatives. Engaged in ongoing on-site training to ensure compliance.Facilitation of Employee Training:Facilitated and coordinated employee safety and equipment training, securing membership in safety-based and support organizations.Safety Performance Analysis:Maintained and analyzed safety performance information in both company-based and third-party data management systems.

Ajax, Ontario

Safe Trainee Behavior Emphasis:Emphasized and outlined safe trainee behavior in training environments, incorporating exposure to work site hazards and vehicular traffic.Visual Observations and Compliance Oversight:Conducted ongoing visual observations of staff to ensure compliance with rules and policies, particularly in the realm of vehicle operation.Participation in Safety and Operational Teams:Actively participated in teams related to safety and day-to-day operations, evaluating current methods and procedures, and recommending changes.Driver Assessment and Performance Monitoring:Performed driver assessments and closely monitored performance, ensuring adherence to safety standards and company policies.Incident Investigation:Investigated a variety of incidents impacting the company, leading incident investigations and risk assessments, including audits of both behavioral and technical applications.Transit System Oversight:Supervised the development, maintenance, and integrity of the transit system, covering both conventional and specialized services.Operations Management:Managed day-to-day operations, ensuring transit employees' compliance with hours of work, ESA standards, attendance management programs, and HTA.Program Development for Ridership and Safety:Developed programs to improve transit ridership and safety, focusing on cost-effective and efficient solutions.Accident/Incident Investigations and Budget Oversight:Investigated accidents/incidents, customer complaints, and inquiries. Prepared and monitored both operating and capital budgets, conducting routine analysis of the current safety system.Leadership and Analytical Skills:Demonstrated proven leadership, analytical, problem-solving, time management, and project management skills.Behavioral Improvement Program:Created and implemented a long-term behavioral improvement program involving department participation, managing and facilitating all efforts for the group.

Omdp

Adult Education