With over 20 years of experience in the IT and network sectors, I am a seasoned and certified leader in portfolio management, program delivery, transformation, and governance. As the Head of Project Management Office (PMO) at Orro Group, I manage the delivery of complex and strategic projects for customers and the business, ensuring quality, efficiency, and alignment with operational guidelines and standards.I have strong skills in process improvement, customer relationship management, and PMO development, which I use to create value for the organization, its people, and its customers, by leveraging technology and innovation. I build positive and engaging stakeholder relationships across the organization and with vendors, and I foster a culture of collaboration, empowerment, and excellence among my team members. I am an authentic, transparent, and empathetic leader, who adapts to changing environments and challenges, and who champions strategy and vision.