• Expertly designed and executed comprehensive global insurance and risk management program and objectives. Skillfully consolidated individual brand insurance programs into cost saving and efficient global programs. Documented premium and broker fee savings of more than $1.6MM in the first year.• Aligned all brands under a single Workers’ Compensation TPA, and instituted a nurse case manager first report intake model, resulting in a reduction in severity in all measurable areas: lost time claims; lost time days and medical treatment/costs.• Effectively collaborated with functional partners to reinforce business continuity, IT disaster recovery, and cyber breach response programs.• Precisely reviewed leases and contracts and negotiated insurance and indemnification conditions.• Accurately analyzed internal information, conference with business leaders, and negotiated insurance vendor contracts, with an exposure base that includes 4,800 stores, 64,000 associates, four distribution centers, and 300 vehicles.• Successfully interacted with brands and business partners, assessed risks, implemented plans, updated programs, and effectively resolved risk issues. Researched and recommended new insurance policies, coverage enhancements, policy limits and self-insured retentions.• Led, developed, and maintained a risk team comprised of a claims manager and a workers' compensation specialist.

• Successful history in the development and management of a comprehensive insurance and risk management program. • Directed all insurance policy procurements and handled all claims adjudications for property, casualty, cargo, and executive liability. • Key member of the cross-departmental business continuity planning team; actively updated, tested, and maintained corporate and field BCP plans.• Created and implemented an Enterprise Risk Management (ERM) program and managed the ongoing execution of ERM. Formed an ongoing dialog with risk owners to discuss existing, new and emerging risks and mitigation strategies. Provided clear and accurate updates to senior management and the board of directors.• Designed and Implemented safety programs for distribution center, corporate offices and stores, leading to a culture of safety awareness and reduction in claim frequency. Partnered with Loss Prevention/ Asset Protection to train and enforce safety programs.• Demonstrated leadership skills with a strong focus on employee engagement, morale and retention, both within team and office wide. • Developed and supervised the activities of risk analysts. Managed broker and carrier negotiations and relations.

• Efficiently and accurately conducted claim file reviews, ensured regulatory compliance and best practices, identified organizational trends, developed training programs, and reported to senior management. • Conferenced with training coordinator and leadership teams to identify, address, and resolve emerging issues.

• Skillfully developed and sustained a team of workers' compensation claims examiners for large accounts in multiple jurisdictions.• Deftly supervised a satellite office in Boston, MA. • Maintained excellent customer relations, ensured quality customer service, and trained and managed employees. Team leader of workers' compensation unit.* Additional claims, risk analysis, and management experience with ACE USA/CIGNA.