Dennis Lambert Email & Phone Number

United States

General Manager of Presidents Plaza, 8600 Bryn Mawr, Chicago, ILResponsible for all aspects of property management including operations and client satisfaction for 55 tenants; manage an office staff of three employees and 5 Operating Engineers in this 813,000 SF, Class A property.Managed over $20 million in tenant improvement projects as the property went from 60 to 80% occupied in two years.Managed design and construction of the property's new 6,300sf conference center.Achieved energy savings of over $1.8 million kwh through various initiatives, including working with ComEd on their retro-commissioning program. Achieved EnergyStar designation from 2011-2013.Achieved 99 percent satisfaction results from tenant surveys while holding expenses flat despite increases in occupancy.

Responsible for all aspects of property management including operations and client satisfaction for 80 tenants; supervised a staff of four office employees and six engineers in this 780,000 SF, Class A high rise property.Implemented energy savings measures including light sensors in washrooms and common corridors, and reduced after-hours lobby lighting by 50%.Managed the property's budget and projects, completing projects within budget and reducing expenses by 15%.Prepared property for a successful May 2010 sale; coordinated tours and tenant estoppel letters; worked with Prime Group's corporate office to assure success.

Responsible for all aspects of property management including client satisfaction for six large office tenants including JPMorgan Chase and Citadel Investments; supervised a staff of four office employees and ten engineers in this 1.5 million SF, Class A high rise property.Successfully managed the property's sale in late 2006, and resulting third party management relationship with new property owner.Reduced electricity usage by over 40% through identification of energy savings measures and identification of utility billing errors. Successfully purused a $3 million energy credit from the utility for errors going back five years.Achieved customer survey results in the high 90 percent level.Developed support team who understood the value of client satisfaction and allowed them to learn and grow to their potential.Coordinated tenant improvement projects for new and existing tenants, including a 300,000 square foot build-out for a new tenant..Managed all financial aspects of the property including budgeting, variance and forecasting, receivables and payables.Managed transition of parking garage from private to public, adding over $1 million in annual gross revenue.

Property Manager of Prudential Plaza, a 2.1 million square foot Class A high-rise complex between September 1995 and April 2005. Managed all property operations including staff of five office employees and twenty five engineers and support staff of over 200 outsourced personnel, including security, cleaning and garage management teams.Managed within the property's $34 million operating budget. Prepared monthly reports and ongoing forecasts to ownership. Assured that budgeted projects were completed on time and within budget.Developed support team who understood the value of client satisfaction and allowed them to learn and grow to their potential. Managed overall client satisfaction to the high 90 percent level.Oversaw day to day operations and all service contracts. Managed emergency repair projects and communicated to management. Assured that support trade personnel completed work to the satisfaction of clients within budget and with the highest level of quality.Managed capital improvement projects, isuch as replacement of One Prudential chillers, upgrade of Two Prudential elevators, design and construction of new lobby security desk and related systems, and upgrade of life-safety system.Property Manager at 500 West Monroe, a 1.5 million SF Class A high rise property from February 2004-April 2005 in addition to responsibilities at Pru Plaza. Highlights include:- evaluated and changed the engineer staff to a 24/7 operation without adding staff- changed security personnel to increase security and improve client satisfaction

Corporate Facilities Manager for First Chicago Bank's 2.3 million SF Class A high rise corporate headquarters and eight property, 3.0 million square foot Corporate faciility portfolio in downtown Chicago:Prepared and managed operating budgets, monthly reports and expense forecasts.Monitored landlord and contractor performance to the highest customer service levels.Managed the corporate headquarters' 200 space parking garage, successfully transitioning from a private to public garage and managing the third party service provider.

Trained tellers across the country on use of Visa Travelers Cheque product that rolled out in November, 1979.Worked with advertising company to develop print ads.Developed and purchased marketing and promotional items and coordinated efforts relating to trade show booth.

October, 1972 to October, 1975- Check Processing ClerkOctober, 1975 to October, 1978- Systems Support Representative

Mba, Marketing

Education record

Associates, Associates Program

Activities and Societies: 1971-1972 Member of Student Government and Parlimentarian 1972-1973 President of Student Government

Education record