Dennis Maxwell Email & Phone Number

Stamford, Connecticut, United States

Stamford, Connecticut, United States

Norwalk, Connecticut, United States

Decision making on enforcement appeals according to company policies.Recruit, train, and manage new employeesAudit monthly deposit reports.Provide parking solutions for events or special occasions.Acted as main point of contact in matters relating to client concerns and needs.Initiate new accounts through knowledgeable, warm attitudeCultivated new accounts and provided value-added services to existing clients to increase overall revenue.Communicated with clients via email, phone, online presentations,screen-share and in-person meetings.Input data into CRM systems to manage existing portfolios and potential leads.Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.Oversee multiple accounts and worked diligently to meet and exceed performance goals.

Norwalk, Connecticut, United States

Monitor and complete all repair requests.Established and enforce clear safety polices to protect workers from injury.Inspect and troubleshoot electrical issues with parking equipments.Provide general support to coworkers as needed.Keep records and reports organized.Monitor inventory and reorder supplies as needed.Led facilities management team, delivering continuous one-on-one training to 10 valet attendants for busy retailenvironment.

Bethel, Connecticut, United States

Provide assistance to customers that will have questions about their bills/invoices.Notified customers of delinquent accounts in an attempt to collect outstanding amounts.Remained calm, stayed professional and provided exceptional service on calls, even when interacting withdifficult individuals.Fast paced inbound and outbound environment.Assist customer queries over the phone or email.Conduct payment transactions electronically and set up payment arrangements.Persuade delinquent accounts into paying off the full amounts owed.Received payment and posted to appropriate customer accounts.