Experienced Sales Manager with a demonstrated history of working in the Travel/Tourism/Hospitality industries. Strong leadership skills, providing excellent service to my clients so that they can enjoy their vacation with the least possible hassle and worry. Gregarious personality with emphasis on interpersonal communications. Ability to listen and understand the needs and expectations of prospective clients. Hands on experience resolving conflicts in both domestic and international environments. Consistently fostered business growth through creative and innovative marketing programs. Built and maintained relationships with vendors to assist in travel accommodations as needed. Presented marketing programs to prospective clients through open travel nights, civic club sponsorship, and student travel.