Accomplished Manager of Environmental Services with 14+ years of experience of leading hospital and hospitality programs. Maintains highest quality standards to avoid time and cost expenditures. Adept in directing infection control, biohazardous waste, waste disposal and prevention, and linen distribution and collection. Quality and safety specialist with the ability to analyze operations, pinpoint areas for improvement and redesign, and implement plans that generate profitable results. Excellent relationship builder with success in forming strong, sustainable relationships and securing consensus among cross-functional team members for key initiatives. Effective communicator and leader able to achieve high ratings on JCAHO key quality measures and HCAHPS scores.