Dennis Rhoads Email & Phone Number

Washington Navy Yard

Provide Navy Marine Corps Intranet (NMCI) Administration and equipment management to the MSC customer. • Support NMCI ordering and build out processes in NMCI Enterprise Tool (NET) to obtain and implement new equipment, software, and services for customers. Process move-add-change requests in NET and SReFORMS• Support NMCI equipment deliveries and technical refresh efforts for unclassified and classified computers. • Maintain computer, software, services, and peripheral inventory information in NET. • Provide customer assistance and technical support for NMCI computers, software, services, scanners, external hard drives, and other peripherals; support escalation of NMCI issues. • Support validation of NMCI invoices and provide reports to management. • Provide fileshare and email administration support. Essentially Windows Administrator for 800 users.• Develop business process documentation to define processes used to administer Windows environment.

Herndon, Va

Provide technical services for LAN, infrastructure, and end-user support, information security services as ISSO and IAM, identify, analyze, and interpret risks associated with IT systems and networks, develop mitigation strategies to counter IT vulnerabilities and identified risks, provide technical guidance to organization staff on IT security policies, procedures, and processes, and engineering and customer liaison services across multiple technical and functional boundaries, to the office of the Department of the Navy’s Chief Information Officer.• Possess a Top Secret Security Clearance in support of the work requirements• Ability to develop and implement processes/procedures to optimize IT performance in Windows environment• Perform network and system administration, as well as IT infrastructure support• Support technology advancement on both a research and application basis to demonstrate emerging technology.• Provide software upgrade and diagnostic support for Blackberry PDAs• Perform network administrative tasks as the government representative to NMCI / ISF personnel

Some College, Nuclear Engineering

College Prep