Letter B LLC is a minority-owned small business providing high impact, high value technology and business solutions to government and commercial organizations. Established in November of 2008, Letter B is focused on providing new and innovative ways of using information technologies to meet our clients’ unique business needs. We specialize in human/computer interactions using our experience in accessibility compliance-based application design, usability testing, and e-learning software development. Letter B employs a pool of software engineers providing business analysis, software design and development, and web-based forms and graphic design. Our staff has past experience working with several State and Federal government agencies, including the Department of Defense, the Department of Education, Office of Federal Student Aid, the Department of Labor, the Department of Homeland Security, and the University of California system.Letter B provides services to private businesses as well as federal, state, and local governments. Our focus is producing solutions that provide useful information to the end user and solid results to stakeholders.

Led a business group producing $17M of Revenue•Managed program managers with contracts with 4 states, over 150 schools, and student lending companies.•Supervised divisional Quality Assurance staff for the division.•Managed divisional image and data capture operations

Responsible for Delivery of all Federal, State and School education business. ($110M) Executive oversight of contracts with 4 states, over 150 schools, and student lending companies.Executive program manager for Social Security Administration Telephone Survey Services, a $25M one time contract in 2005, in which 9 million SSA beneficiaries were surveyed on their awareness of Medicare Part D program

Responsibility for all Department of Education delivery, and a major commercial account. ($80M).