Dennis Smith Email & Phone Number

Saint Charles, Mo, Us

Greater St. Louis

Manage projects and quotes from start to end. Work with plan sets(architectural plans) from small remodels and additions to new construction apartmentcomplexes. Act as point of contact for many of the unsolicited customers who call orwalk in without prior appointments. Have knowledge of vinyl, aluminum, aluminum clad, andhistoric wood windows, as well as exterior and interior door systems.Responsibilities: Estimation Coordinate all required information for the preparation of final bid submittals,including plans, drawings and other documents to both end customers andclient vendors. Determine technical project requirements, specifications, and current availabilityof each product type through customer communication and project documentreview. Create project take offs and utilize information to determine cost. Analyze any changes general contractors or architects make and revise quotesto reflect those changes for review and approval. Ensure quote is technically compatible by communicating with projectmanagement and engineering. Analyze project costs with President and / or Executive VP of Sales todetermine mark up for final bid to client.Responsibilities: Sales Field customer inquiries and ensure the right product to fit the customerspecifications and needs. Submit quotation requests to multiple vendors using their software systems toinclude product specifications, brands, quantities, and sizes. Enter new invoices for customers to include ordering and receiving the correctmaterials to ensure customer requirements are handled accurately. Ensure accurate documentation for all customer account information, bid andsales amounts via Salesforce CRM. Follow up on all changes or re-bids sent back by the customer. Perform accurate in-field measurements, mapping, and labor analysis for in-house installation services.

Greater St. Louis Area

Oversee all aspects of the sales lifecycle, including post-sale product implementation. Deliver comprehensive product presentations and demos. Manage measurement/bidding projects, finalize contracts, manage order generation, and conduct follow-up surveys. Service warranty claims and handle customer escalations. Optimize service value relationship management. Train, mentor, and coach team members. HIGHLIGHTS: COMPANY EXPANSION & TRANSITION, 2011-2022 Achieved a referral/repeat customer rate of 40% to 50% annually and a #1 co-ranking for overall total entry doors sold in 2020. Reached a consistent Top 3rd ranking among a team of 12-16 reps as the franchise transitioned from a low-cost, high-volume driven company to a value-driven leader in the St. Louis Metropolitan Area.  Captured a series of awards: Gold Status Sales, 2012-2016 & 2018-2019 for $1M in revenues; Platinum Status, 2017 & 2020-2021, for $1.25M+ in revenues; Most Improved Sales Rep out of 42 reps across 5 stores, 2017; Window World Corp Award; Silver Star Award, 2016-2017 & 2020-2021, for 2,500+ units sold. HIGHLIGHTS: FRANCHISE LAUNCH & GROWTH, 2003-2010 Played a key role in the growth of the franchise to the #1 remodeling company in Missouri (according to Qualified Remodeler Magazine) and a Top 3 WW franchise nationwide for units sold. Ranked as the Top Sales Representative in the St. Louis region for units sold and revenue generated (2004-2007, 2009), including Highest Unit Sales record of 4,722 units in 2007 that still stands as the record.  Built and maintained a customer database to optimize advertising dollars, as well as displaying nearby completed jobs to prospective customers. Created an incentive program for company trips based on “points per upgrade” to incentivize upselling and enable all reps to be eligible for trips based on performance. Achieved a 98% and higher accuracy rate for products measured and ordered mistake-free.

St. Louis, Mo And Goodlettsville, Tn

Integrated marketing and distribution of manufactured private label food items into the Dollar General private label product line. Served as the primary intermediary between private label manufacturer reps and Dollar General program buyers. Coordinated schedules, procedures, and billing activities for taste panels between Clover Valley items and their respective national brand equivalents. Completed ongoing, comprehensive market analyses of the Dollar General retail profile against multiple competitors (Dollar Tree, Family Dollar, & Fred’s). Created and implemented a detailed set of product recall procedures successfully during a lunchmeat product recall in 4/2001 involving 30+ stores. Coordinated the expansion of over 50 new Clover Valley items among 20 new suppliers.

St Louis, Missouri, United States

Coordination of Pricing, Sales and Data Analysis, Competitive Information for Private Label Food Brokerage.

Springfield, Illinois Metropolitan Area

Territory Beverage Sales in Ready to Drink customer demographics

St Louis, Missouri, United States