Dennis Ward Email & Phone Number

Waalwijk, North Brabant, Netherlands

Europe

The Central European distribution manager role with Tesla involves overseeing and optimizing the distribution operations operating in Central Europe. Key responsibilities include managing, identifying and leveraging cost-saving opportunities in the supply chain, and working with internal and external partners to ensure timely and efficient movement of goods. Responsible for ensuring compliance with relevant regulations and guidelines, and monitoring key performance indicators to drive continuous improvement

As the head of operations for the CDC, my main responsibilities included overseeing a multi client warehouse and the daily operations of the facility, managing inventory and stock levels, leading a management team and staff and ensuring the warehouse operates efficiently and safely. I was also responsible for coordinating with other external departments such as customers, 3rd parties to ensure timely delivery of goods, and implementing process improvements to increase productivity and reduce costs

'S-Hertogenbosch

- Responsible for the optimal flow of goods and deployment ofemployees within the operational departments (e.g. Inbound,Outbound, Picking).- Responsible for the daily CDC operations to the agreedoperational and efficiency KPI’s including delivery of the cost perline targets- Accountable for ensuring resources ( permanent and flexible) areoptimised on a day to day basis across all areas of the CDCoperation to deliver the required operational performance- Accountable for the day to day management and development ofthe assigned resources ensuring the resources have the correctwork instructions and tools to undertake their assigned tasks anddevelopment plans are in place- Accountable for continuous improvement of the assigned specificareas of responsibility driving improvements in efficiency and costper line- Creation of monthly business review document (MBR)- Member of the CDC leadership team- Leadership and development of direct report team

Waalwijk, The Netherlands

- RMA Operational management, planning - operations escalation- Ensuring an efficient and effective returns process is present,maintained and improved- Maintaining KPI’s in accordance with customer SLA’s- Having a key focus on quality control and maintaining a 6 sigma KPI- Coaching, developing and motivating supervisors and indirect staff- Ensuring staff levels are in line with customer forecast requirements- Continually look for improvement in business goals - Manage team up to 25 employees- Focus on cost and process adherence

Waalwijk, The Netherlands

- Overall site responsibility for Logistic operation reporting to Business Unit Manager- Primary point for customer escalations / concerns- Focusing on costs, process adherence and overall process ownership- Preparing and delivering MBR and QBR’s with customer- Ensuring KPI’s are met in accordance with customer SLA’s. - Managing team up to 300 staff in peak season or special events

Waalwijk, The Netherlands

- Supporting the Operations Manager in the day to day running of the FG warehouse- Planning of NPI’s, staff ramp up and special events- Maintain and improve customer relationship. - Ensuring the business meet the customer SLA’s and KPI’s- Coordinating the movement of inventory, orders and staff - Manage, coordinate and drive CAPA / 5C program at site level- Support company objectives in meeting operational P&L- Drive continuous improvement - Coach and develop managers, supervisors and indirect staff

Waalwijk, The Netherlands

- Managing up to 120 staff in peek season or projects- Manage 6 sub departments and teams Including Channel, Retail and On-line stores- Initiate quality improvement initiatives and Kaizens- Ensure all inbound bookings, outbound orders for Internal and external KPI’s are met- Manage and drive 5S program- Giving quality assurance, work instructions support and creation.

Waalwijk, The Netherlands

- Manage Inbound & Outbound planning- Performance KPI Reporting - Escalations for Inbound & Outbound planning- Customer services, re-work & screening requests- Day-to-day lead within the Apple RMA Administration - Day-to-day lead within Apple Logistics Customer Service Functions

Waalwijk, The Netherlands

- RMA Operational management, planning - operations escalation- Ensuring an efficient and effective returns process is present,maintained and improved- Maintaining KPI’s in accordance with customer SLA’s- Having a key focus on quality control and maintaining a 6 sigma KPI- Coaching, developing and motivating supervisors and indirect staff- Ensuring staff levels are in line with customer forecast requirements- Continually look for improvement in business goals - Manage a team up to 25 employees- Focus on cost and process adherence