Account Manager at Astra Digital Marketing. A digital marketing agency dedicated to the direct-to-consumer channel of the wine industry.https://www.astradms.com/

Freelance graphic designer that has worked on promotional materials for web and print, built websites, video production, and marketing collateral. Clients include bands, wineries, theatre programs, non-profits, and event coordinators.www.denniswhitakerportfolio.com

Helped to lead the vision, development, and deployment of a Marketplace that supports transactions between Mortgage Lenders and over 13,000 vendors. Worked closely some of the nation’s largest mortgage lenders including Fannie Mae, Bank of America, and Ocwen. Oversaw business logic, features and functions, and key performance metrics. Coordinated IT development and quality control efforts regarding product build, improvement, and bug fixes. Support sales activities for vendor workstations and vendor integrations. Member of the Equator Product Council that would provide strategic vision and consistency across all of Equator’s business units.

Was responsible for establishing and maintaining relationship with one of Equator’s key clients (HSBC), while improving awareness and usage of Equator solutions with emphasis on potential for business development. Responsible for understanding client’s strategic vision and identification of key business challenges through assessment and collaboration of efforts. Demonstrated how Equator solutions will address client’s business objectives securing support of key decision makers and stakeholders. Maintained client engagement and satisfaction through design and implementation of solutions, timely deliverables and consistency in efficiencies gained.

Oversaw the use of the Equator Vendor Portal and Vendor Integrations between the Vendor’s internal system, and the Equator Vendor Portal. Responsible for providing support to internal resources pertaining to the Vendor Portal as well as client (Servicer) and Vendor support for the 28,000 Vendor accounts. Typical support duties included training, troubleshooting, project management, and specification writing. Reviewed XML documents, technical specifications, and reports and assist in communicating requirements to Vendors. Conducted client testing of vendor projects and integrations. Worked with Training, accounting, and support to ensure all groups are aware and trained on new products.

Business consultant and brand manager for a high-end jewelry startup that was featured in various media outlets including Us Weekly and Vogue magazine. Designed and implemented an e-commerce site, marketing materials, packaging, and product photography. Provided support for billing, fulfillment, and marketing. Developed pricing structure for retail and wholesale products and maintained profit and loss reports.

Led large-scale web development, branding, and marketing projects for Disney, NFL, NBC, and more. Lead web developer and business analyst that specialized in implementing custom Content Management Systems. Created and designed branding for products in the medical industry that included packaging, web presence, trade show assets, and video production.