Dennis Williams Email & Phone Number

Responsible for Store Management and Operations in performing/controlling a combination of manual and automated tasks necessary for the receipt, storage, and shipment of products. This includes functions of sales and daily operations, direct correspondence with District Management regarding travel and handling time-sensitive material, managing quality assurance, business processes using MS Office Suite, answering multiple phone lines, generating, reviewing & completing servicing tickets, accounts payable and receivable, banking, etc.● Management of 12 employees, settings personal goals with assistance that support work team goals ● Increased efficiency by incorporating pick path and decreased in-house shrinkage.● Seek out projects and tasks that will broaden experiences/skill sets and support identified critical organization capabilities (cross-training). ● Reduced overtime by implementing process flow● Ensure high levels of customers satisfaction through excellent service

I facilitate the development, implementation, and ongoing execution of multiple Loss Prevention technology projects, programs, and systems. I accomplish this by leading projects from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service providers, etc.) to drive results, and monitoring to ensure all projects meet scope, timeline, and budget needs.● Develop project timelines, budgets and monitor equipment installations for all projects as assigned. Ensures that all projects are executed according to the project process for timelines, funding, drawings, approvals, equipment standards, and quality standards.● Supervise and maintain project schedules to ensure deadlines are met. ● Create and manage the project "punch list" to ensure items are completed in an effective and timely manner. ● Communicate project plans and scope to vendors and field management and vendors; ensure that information is communicated to the impacted groups in an effective and timely manner prior to installation date.● Lead kick-off calls, daily check-ins, and post-mortem meetings with Vendors, Stores, Field Management, and other business partners. ● Manage all aspects of the bid process by choosing vendors for bidding, qualifying each bid, analyzing the pricing, and awarding the contract.● Work with the Finance team to ensure that budget is followed and the forecast is reported each month.● Communicate with clients to identify and define project requirements, scope, and objectives● Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes, and emails

Livermore, California

Responsible for Store Management and Operations in performing/controlling a combination of manual and automated tasks necessary for maintaining the highest level of customer service to our customers and ensure efficient daily operations. This includes functions of returns, automated checkout, cashier management, & replenishing returned merchandise, etc. ● Management of 25 employees, settings personal goals with assistance that support work team goals.● Increased faster checkouts by incorporating time management of cashiers initially decreasing bottlenecks.● Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.● Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.● Manage all controllable costs with a view to maintaining profitability.● Creating business strategies to attract new customers, expand store traffic, and enhance profitability.

Vacaville, California

Vacaville, California