Offer vehicle financing and insurance to customers and provided them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.: Established new lending institutions and maintained good working relationships to secure competitive interest rates and financing programs.: Processed financing and leasing deals accurately and secured approval through financial sources to secure approval and through the proper federal, state and corporate channels.: Complied with federal, state and local regulations: Made sure our website was up-to-date with vehicle specifications and availability.: Recommending specific new-car inventory needs by color, model and equipment based on customer and market analyses.Using Google analytical soultions and monitoring what inventory was being viewed and searched for each month: update the website and create Internet promotions and advertisements.: Forecasting goals and objectives for gross and net sales and key expenses on a monthly and annual basis and preparing an operating budget for the department.: Assisted individual salespeople in setting aggressive yet realistic monthly goals and assisting on sales and closing deals, as well as approving all deals made.: Tracking all customers and making sure all leads are logged.: Monitoring customer satisfaction ratings for the department and ensuring proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system. and monitoring online reviews