Dennis Wiggins Email & Phone Number

A Definition of Business Retention and ExpansionIn economic development, business retention and expansion is aprogram designed to strengthen the connection betweencompanies and the community while encouraging each businessto continue to grow in the community. Through directinteractions, events, and research, the program seeks to gaininsight into business.

Springfield, Missouri Area

• Coordinate business services activities for the Workforce Development Department with employers.
• Plan and execute outreach to promote the Missouri Job Center within the community and the 7 county Ozark RegionBusiness Services Supervisor at the Missouri Job Center from 2015-2022. Prior to that, I worked in sales.

Springfield, Missouri Area

• Realized an increase in total annual sales from $5 million in 2005 to over $20 million in 2014.
• Managed two expansions including one renovation/relocation and an additional expansion at current location.
• Coordinated communication of all teams including mechanical, electrical, fabrication and business development.
• Directly involved in all aspects of day-to-day operations including financial, human resources, facilities, safety, and maintaining outstanding customer and vendor relationships.
• Oversaw all facilities including telecommunications, IT, access system, fire alarm & security cameras, equipment & tools, vehicle maintenance & fuel, grounds and janitorial.

Nixa, MO

• Developed ongoing customer relationships realizing customer service was a number one priority.
• Directly involved in all aspects of day-to-day operations.
• Processed payroll, payables and receivables; reconciled bank and credit card accounts.
• Prepared budget and cost reports.
• Maintained and updated employee health, workers’ compensation and liability insurance.
• Monitored, calculated and processed all taxes.

Nixa, MO

• Involved in all aspects of day-to-day operations.
• Initially established and continued to develop distribution network and direct contacts with various manufacturers and customers in the food processing industry.
• Sold parts, equipment and supplies to food, dairy, beverage, cosmetic, and pharmaceutical customers.
• Promoted shop fabrications and field installation capabilities.
• Purchased sanitary processing equipment and supplies for internal use as well as resale.
• Interacted with vendors, received quotes, negotiated discounts, issued and distributed purchase orders, monitored inventory, verified receiving, reviewed material checkouts for field installations, coordinated shipping.

Springfield, Missouri Area

Economic Development Institute-Business Retention And Expansion

Bachelor Of General Studies-Graduated December 2015, Public Administration/Urban & Regional Planning