Dennis Berkemeier Email & Phone Number

Cumming, Ga, Us

Cumming, Ga, Us

Lake Success, New York, Us

Responsible for building a best-in-class development and infrastructure PMO from the ground up for an auto parts company with $1B in revenue.• Trained and developed a team of project managers, business analysts and technical writers with diverse experience. Focusing on technical skills as well as personal development and career growth.• Implemented a project life cycle that is right sized and scalable. • Implemented a portfolio steering committee to regularly review in-flight as well as upcoming projects, to ensure the company stays on track against annual plan and long-term strategic goals.• Instituted time tracking and reporting designed to help leadership understand the effects of proper project oversight. Ensuring that projects tracked favorably against plan and maximized CapEx.• Developed targeted self-service and automated reporting aimed at providing C suite leaders clear and concise status on project and program level efforts. • Introduced Agile develop• Presided as Product Owner over an eCommerce site targeted at both B2B and B2C customers. Identifying opportunities for growth and innovation to maintain market advantage.

Responsible for customer facing solution consultants and project/program managers supporting POS, Rewards, Inventory and Ticketing solutions for top retail, hospitality and casino customers as well as 7 of the world’s top theme parks.• Directed the planning and execution of PMO and Professional Services staff in delivering enterprise level projects and services.• Responsible for the setting, tracking managing and reporting of billable hours against plan.• Developed automated capacity and forecast model dashboard used by senior leaders to better understand revenue stream and identify opportunities for growth.• Evaluated current corporate processes to identify needs for improvement and augmentation, building a path to appropriately sized methodology and governance model.• Instituted mentoring program, leveraging the experience of senior associates to develop and prepare junior members for career growth.• * Company went out of business

Milwaukee, Wisconsin, Us

Directed a team of 15 project managers (software and infrastructure) and operational excellence specialists to support a portfolio of over 50 simultaneous enterprise initiatives generating $280M in annual revenue. • Managed the hiring, allocation, and career development of a geographically diverse, motivated and effective workforce. Raised employee engagement scores above corporate goals.• Directed organizational compliance to a Product and Software Development Life Cycle appraised as CMMI Level 3. • Ensured alignment on product and project health status through regular program reviews with stakeholders at all levels, highlighting accomplishments, objectives, and risks to predict success or identify opportunities for course alteration.• Maximized software CapEx by implementing a thorough time tracking and reporting system, • Developed targeted automated and self-service reporting.

Milwaukee, Wisconsin, Us

Led Software Development Project Managers executing SaaS and on premise Financial Industry initiatives across a wide range of technologies.• Responsible for leading project managers as they executed the organization PDLC (Product Development Life Cycle) to provide transparent, consistent and predictable results.• Increased department skill base through individual and team training exercises on internal processes, project tracking and execution tools (JIRA, VersionOne, TFS) and industry trends. • Accomplished a 20% reduction in product defect backlogs by stabilizing delivery team throughput, resulting in market releases built on MVP as well as application integrity increments.

Milwaukee, Wisconsin, Us

Managed large scale project releases across the Fiserv ACH offerings.• Responsible for leading a cross-functional team consisting of Product, Development, QA, Sales, Marketing, Customer Support and Professional Services stakeholders to deliver high quality, competitive offerings, while strictly adhering to Life Cycle, Security and Compliance standards.• Managed a mix of Agile and Waterfall projects responsible for introducing the largest offering in organization history into the market, on time and under budget.• Delivered a PEP+ Same Day ACH solution that was recognized in the Best Innovation in ACH category from among hundreds of candidates.

Louisville, Kentucky, Us

Oversaw systems efficiency integration projects across 3 organizations. Managed development resources across multiple technical teams, aligning budgetary interests organizationally. Coordinated change management, risk management and defect resolution across all systems and teams.• Led year-long project involving multiple companies, 5 platforms, 4 physical locations and numerous technological systems (web, AS/400, Waterfall and Agile methodologies), producing:o Increased network reach by adding 9K optical provider and retail locations.o Gain of 200% ROI and streamlining of efforts by outsourcing claims payment, ID cards, web portal services and call center responsibilities for 1.6M members. o Seamless integration and stronger transparency of bi-directional data transmission through batch feeds and real-time web services.

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Managed enterprise portfolio of up to 25 projects simultaneously. Oversaw resource scheduling, budget management, schedule control and scope control throughout SDLC. Evaluated, selected and prioritized project portfolio as member and chair of executive IT steering committee.• Improved Six Sigma-based project methodology by conducting compliance monitoring. • Marketed and administered dental and vision plans for 10K new members per month by directing project team charged with high-stakes tasks, including finalizing building requirements, procuring development firm and implementing web-based portal. • Bolstered project management skills of 10+ business unit project managers by providing coaching, mentoring and training.

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Tracked and reported department performance in correspondence with application defects and usability. • Implemented company’s first stand-alone Quality Assurance department, aligning departmental directives with corporate vision and budgetary requirements.• Expanded and improved quality assurance team by recruiting, assessing, hiring and developing quality assurance analysts – growing team of up to 10 associates. • Decreased errors and heightened efficiency by implementing testing automation.

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• Served as Project Manager for the consolidation of three dental and vision healthcare companies which included groups, providers, agents, accounts receivable, historical files, and customer care for in excess of 900,000 members• Coordinated the discovery (due diligence) efforts of functional area management• Developed and managed project timeline, resources, and reporting using recognized project management tools such as Microsoft Project• Managed the efforts of the Technical Project Manager and Business Project Managers

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• Developed electronic data interchange (EDI) of membership eligibility and premium billing for large corporate clients such Publix Supermarkets, and State of Florida• Devised and executed application solutions for new functionality and system defects on corporate billing and administration system• Served as liaison between user community and I.T. to define new business rules, develop project plans, technical specifications, system documentation and training materials for applications