Dennis Desmeth Email & Phone Number

Dallas, Texas

Dallas, Texas

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Ensure sales goals for a $3.5 million store are met through effective customer service and engagement techniques • Build brand recognition for Sun and Ski through community involvement including running and cycling events • Implement the standards set by the C.A.R.E. sales program• Maintain an open line of communication between staff and management

Northpark Center Dallas, Tx

• Implemented and maintained standards of the Friedman Gold Star sales program• Ensured a genuine, memorable customer experience • Managed store scheduling and payroll within established budget• Maintained merchandising and visual standards • Oversaw hiring and maintaining of store personnel• Promoted store through media opportunities and special events including WFAA Good Morning Texas and fashion shows at the W Hotel

Stonebriar Mall Frisco, Tx.

• Exceeded sales goals for a $1.5 million store • Hired and trained store personnel• Motivated associates to achieve maximum sales productivity• Managed store scheduling and payroll • Oversaw the merchandising and promotional displays • Ensured compliance and adherence to procedures, standards and practices and company directives including loss prevention policies

Dallas/Fort Worth Area

• Ensured that a 40 to 60 person staff consistently upheld and delivered the Barnes & Noble customer service commitment• Assisted in achieving financial goals set for a $10 million location• Fostered a positive working relationship between all levels of store staff and district manager• Managed merchandising and promotion of key products• Created monthly staff schedules• Responsible for employee performance reviews • Assisted in training and developing of bookselling staff• Identified high shrink areas and reinforced loss prevention standards

Sunnyvale, Ca.

• Researched and maintained a database of over 30,000 Internet audio streams for the first stand-alone Internet radio• Managed web content partnerships with companies including Rolling Stone, National Public Radio, BBC, MTVi, KCRW, Live365 and Iceberg Media• Wrote and edited descriptions and reviews for the international and music sections of the website• Represented the company at technology trade shows including the National Association of Broadcasters (NAB) and the International Consumer Electronics Show (CES)

Garland, Tx.

·Identified problems and answered customer questions pertaining to gaming software·Beta tested software programs under development in a team environment·Managed all foreign and domestic customer service correspondence·Managed 500,000+ customer database·Processed credit card transactions for customer purchases·Maintained and coordinated the purchase and distribution of office and employee supplies